The location was great. Shopping and restaurants close by.

There was no laundry facilities. Not just this hotel but most of them now you have to ask for towel and wash cloths every day. If you have 2 people staying for 7 days, they need more than 3 towels and wash cloths. Policy is to change sheets on the fourth day, I had to ask on the fifth day to have ours changed. The beds are to close to the wall. The person that sleeps next to the wall has to crawl up the bed to get in the bed.

The property was nice and in a good location.

The room wasn't cleaned every day. We were there 3 nights. Our room wasn't touched. Apparently they only clean every 4th day. This wasn't a cheap place and I really felt disappointed in they're policy on housekeeping. Covid is over. There's no excuse for housekeeping not to clean daily. When we left our trash cans were overflowing. And I made the bed every day.

This is a classic hotel in the center of Oak Ridge with a totally 80s architectural style that is unapologetically preserved and very cool. Not your boring box hotel. Rooms are updated with modern amenities. We loved the heated indoor/outdoor pool and swimming outside in late November. All of the staff were very friendly and we enjoyed the food and beverages at the restaurant/bar. Hotel is close to a nice walking trail and within walking distance of a movie theatre.

Curtains didn’t block our morning sun in our room.

very very comfortable and clean and staff very friendly and helpful. beds and pillows extremely comfortable

the property itself is a little dated but fittings have been updated so made absolutely no difference to the comfort of our stay.

Everyone was super friendly. We stayed in town to visit the local offroad park. we arrived a day early and the staff helped us add an extra day to our stay. they made sure our first room was our only room, so we didnt have to move our luggage. we did have to go down and get a new key on the day of the original reservation, however the front desk had a key ready to go bright and early. i didnt have to wait at all. everyone was super accommodating

due to covid, housekeeping isnt cleaning the rooms each night during the stay. however i understand this is to protect employees and guests. they were having work done on the plumbing and this made the water turn brown in the sinks/showers

Beautiful hotel and a good location. Staff were friendly, the room was spacious and clean. Good place to get a quiet, restful night's sleep.

The room was very clean and comfy as usual. The staff is all friendly and professional. The restaurant was very good.

Everything was great

We absolutely loved the pool! The indoor/outdoor concept was so fun and all the plants inside made it feel tropical. The location of the hotel was ideal for our travels as well.

Free breakfast would have been nice, but we were close enough to a Waffle House that it didn't matter.

Rooms are clean, beds are very comfortable, great cell signal and 5G internet signal, the restaurant has great breakfast, you can walk to a park right out of the hotel and it’s surrounded by places to eat and shopping. Only a few miles from Windrock offroad park, even has elevators if you don’t like stairs.

Could use smart TV technology.

very friendly ! very helpful with getting my bill straightened out ! something about 3 rd party thru Booking.com!