Great location, staff and environment Plus My stay was upgraded

The elevator broke down on the weekend and iit was difficult to carry items to the 4th floor I am 68 years old There should be a back up plan if you can

I loved everything about this hotel!!!!! The staff was extra nice and very attentive. The hotel and the rooms were SUPER CLEAN!! The breakfast was absolutely delicious!! Everything was great!! I would definitely come back and will recommend!!

I have nothing bad to say about this hotel. It was everything we needed it to be. I just wish they had microwaves in the room. That's it though!!😁

I liked the hours when breakfast was served. I liked the availability of lounge areas. The room was clean and the size accommodated my needs.

The location was far from downtown Austin resulting in multiple ubers having to be scheduled to get to and from locations. A rental car or shuttle service would be ideal for this location.

The hotel is new, with digital A/C. The staff was friendly. The breakfast is good, as expected. It's close to Lakeway.

I made a reservation for 3 rooms, one of them with 2 double beds, I received a confirmation email, but the 2 double bed was not available, I have to stay in a different type of room. Pool has no privacy, people in the parking lot can look at guests in the pool.

The breakfast was excellent, so many great choices, we loved it. Hotel was very clean, bed was comfortable and location of hotel was great!

The water pressure in the shower was low.

The location was a beautiful short drive outside the city with plenty of natural beauty surrounding the hotel. I was able to see from our window the forest surrounding Lake Travis. Very comfortable stay overall, the staff was excellent and always attentive.

A little louder and hearing others outside the door. The hotel was understaffed on Labor Day Monday and while it was fine and did not directly affect us, it was hectic and chaotic downstairs.

Most everything, great dog park for our dog,

The coffee pot in the room had worms in it and we couldn't use, took it to front desk, and they said they would give it to manager, heard nothing more and did not give us another coffee pot to use in the room.

Location and it was quiet, comfortable & loved the king suite; L-shaped couch was a comfortable way to enjoy the very large TV!

More variety on main dishes.

Staff was kind, friendly, and attentive. Breakfast was an added bonus wish it lasted a little later.

Our room had a few ants. And on the last night there was a cricket in the room, but we got another room with no issues. I just dislike any bug.

I stayed there during the ice storm. There were lots of guests there with dogs. I had my yorkie there. As I walked him, I found numerous large piles of dog feces the owners had left. I made sure the small amount my yorkie did was removed. This is not the fault of management and does not reflect negatively on Hyatt Place at all, but is merely a sad fact that there are people out there that do not have the common decency to pick up after their pets.