It was my husband’s 21st birthday and I asked for a city view if possible and they made sure I had a city view on the 12th (main top) floor. The room was so clean and cozy, the roof top pool was beautiful, the staff were so amazing. And there was no worry about needing to find a parking spot and walk, or pay for parking… you just pull up and they take the car to park for you. The best thing, and most important for most everyone looking for a hotel is the bed and the breakfast. The bed was my most favorite… most comfortable thing I’ve laid on. And the breakfast was phenomenal, they have a restaurant on ground floor that you get an $18 card per person to go eat.

The only thing I have to say I wasn’t a fan of at this hotel was in the rooms there is no microwave or refrigerator. You do have a coffee area but nowhere to store cold drinks.

Facilities, decor, location, bar, terrace, parking, drinks...wonderfull. Loved my room, decor so representative of the El Paso -Juarez region. The Terrace area.. wonderful, the pool looked awesome. The hotel has alot of decor details I really loved. We went bar hopping downtown..everything was walkable distance. Breakfast at Mamacitas restaurant in ground floor. Very good.

I was next door to a group of male friends.. they parties and the noise came thru my rooms.. made it hard to sleep. To noisy

Great bar, stellar pool, incredible views....excellent staff! I'll be back, this hotel made a work day Monday feel like a vacation week Friday. Way to go Indigo El Paso, you guys are the best. If you find yourself in West Texas, spend a night here, you wont regret it!

I cant think of anything I didnt like. This boutique hotel has all of their bases covered and the staff brings their A game every day. Maybe the one thing I didnt like was leaving! Thanks again, the stay gets top marks!

The room was actually really nice. I was on the 10th floor and I had no disturbances. The pool and the bar are nice, but the music is way too loud.

One of the elevator was out of service during the whole stay (2,5 weeks)... Same for 2 gym equipment (the gym is already quite small)

I’ve enjoyed the artistic feel of the hotel. Very unique and cozy at the same time. Such a beautiful experience with great esthetic.

One thing I did t like is that they closed off the pool after 7 pm. The area had a wonderful view with a place to relax. It would have been nice to enjoy it after hours.

Wait staff at the pool and Circa bar were SO nice. Made our stay worth it!

Floors in my room were filthy. Pool area was not cleaned overnight and water was cloudy. However, the pool is nice. Brunch waiters at Mamacitas were rude about my prepayment for breakfast. Ignored me most of the time.

It is downtown and has a nice heated pool on the 5th floor. If you need to be downtown, this is the place. The rooms are upgraded, but no frig or microwave.

Requires valet parking (only $15) which can be inconvenient when want to leave to eat because being downtown there are few options. We tried to eat breakfast at restaurant in hotel but after standing for some time waiting to be seated, decided to get the car and leave.

Everything in my room was perfectly suited to a comfortable stay. Lighting excellent. Coffee stand accessible and helpful. Truly everything in my room was expertly appointed and useful. What a great stay ! Four days. wonderful restaurant downstairs always waiting for me.

It's probably the best party hotel I have been to in my life. The staff are phenomenal. If I was rich, $1,000 in tips per member per night.

AC appears broken. Sweating bullets at night.

Nice decor, central location, good vibe.

Nothing really, other than you have to specially request for your room to be cleaned, which we did, but when we got back in the evening it hadn’t been done. Our room was also near the lift which was quite noisy.