SureStay Plus Hotel by Best Western Humble

SUPERB location if you are driving, very friendly staff and great breakfast. Pricing is unbeatable, you'd easily eat more than it costs a day here in Houston.

Very loud traffic - noise level at night can reach 55-60dB. AC noise is significant as well but at this point it's just a norm in the US where infrastructure is aging everywhere. I had to turn off the AC to sleep, but luckily despite high temperature during my stay, room temperature was more than bearable and only raises a few F from 66 degrees before I turn it off (I'm fat with very little tolerance to heat so I'm sure 99% of people will be fine)

The breakfast was really good. Staff kept everything clean. The staff was very friendly. From the time we arrived to the time we left. We had one issue there and they fixed it immediately. The room was nice and clean. The location was greats. It’s next to a convenience store right next to us and more surrounding stores. There was a short distance to most of the places we were going. Absolutely love everything about this hotel and staff.

Couldn’t see anything wrong with the hotel. Except the elevators stop working after a certain time at night and you have to use the stairs.

stayed here for two nights after our flight was canceled due to a hurricane at our destination. This hotel is very close to the airport but the rooms are very quiet and we were able to sleep beautifully. This hotel is EXTREMELY CLEAN. Everything was polished. room was brand new and everything was in great condition. there’s a fancy coffee machine with complimentary pods, nice quality toiletries, and soft towels. nice sheets too! Breakfast was pretty nice, with a variety of juices, eggs, breakfast meats, fruits, pastries, and even a waffle maker that makes delicious waffles. everyone- from the manager to the employees, were super nice and welcoming. lastly, the room had at least 4 usb outlets which is super comfortable and makes life easier for us travelers. I recommend this place wholeheartedly.

this hotel was SOOOO CLEAN! omg perfect! Everything was so clean from the walls front desk, and especially the rooms! Everything is new and well-managed. Staff was SUPER friendly. amazing breakfast with bagels, juice, omelet, bacon eggs and more things! super fresh and the lady that works there was there checking if she needed any extra stuff or if anything was missing or needed. 12 minutes from the airport! perfect for our needs! big tv in the room, near a gas station and like I said SOOO CLEAN! soo worth the money the location. congrats for keeping this property so nice and neat!

everything was GREAT!! the Wi-Fi sometimes was a bit unstable in the room that’s all

It was close to everything that I needed. Also that the breakfast was really good. The employees were helpful as well.

Our room was dusty and the downfall with that was I’m allergic to dust and so is my partner. Almost the whole time we were there our allergies were bad but it wasn’t too much of a big deal to us we just wish it wasn’t too dusty.

This hotel is convenient for air travelers, clean, and comfortable. But the best part was the staff and manager. We'd missed breakfast one day due to jetlag, and the eating area had already been cleaned. The manager ensured we had everything we needed, though, and he was the one to make us toast, bring us butter and fruit, and provide coffee. He even packed us up granola bars and pastries to take on our day trip to NASA. He went above and beyond and takes pride in his work, customer service, and the hotel. We'd definitely stay again!

The breakfast was great, more variety and quality than I have seen since covid started! This was a last minute booking due to a cancelled flight and there was a line to check in of people in the same boat, but the guy behind the desk was great and handled the line. The room was wonderful, shower was perfect, will totally stay again!

Only if it had not been so last minute, we did not have time to enjoy the comfort because we had to get back to the airport so early. If we had more time, we would have asked for a couple more coffee pods for in the room- they provide two regular and two decaf kcups and we drink regular so it was one cup for each of us. There was coffee in the lobby with the breakfast so we still got what we needed.

Personel were very polite and helpful, all our needs were met and everything was very clean. The breakfast was good with options to pick from. We had an early flight but since they had the buffet starting very early we were able to enjoy it.

Due to the hotel location the accessibility is limited to car and there is a lot of sound coming from the highway.

Cleanliness and politeness of the staff.

I Didnt like that it took almost an hour to check in and I was basically charged twice for the room! The room was paid for then the hotel charged me again still waiting on the second charges to drop from my account!

The staff is spectacular. Breakfast was awesome and the hotel again is the cleanest hotel I've ever been in

I've stayed here twice, and the only criticism I can give maybe something they can't change. The water pressure is horrible. I thought perhaps it was just the first room I stayed in but during my last visit it was the same. This hitel would be darn near perfect if they could somehow fix that.