Tyler was very pleasant. When we checked in he greeted us with a big smile. He made us feel very welcomed. Anytime we had a question or needed something he was fast to assist us. Anytime we walked by and he was there, he always asked how our stay was.

Could have had better selection for Breakfast. Maybe add bacon, grits abd premade oatmeal. Also in our room the sink faucet leaked when you turned it on. We did reoort it and was fixed.

It was brand new and beautiful! the staff was friendly and attentive. We loved being able to walk to the shops and restaurants.

We were bummed the pool was closed :(. Also, on our last night there our room didn’t get serviced, so we ran out of toilet paper and coffee and the trash cans were over flowing. I could tell there were some odds and ends that still needed to be done with the new building - like our bathroom door wouldn’t stay closed without slamming it shut.

very modern and new good location

cleaning could have been more thorough. areas where it’s not easy to clean, are not being cleaned. for example, the carpet between the window and the bed was not clean. it’s a narrow space, and I know it’s not easy to get back there with a vacuum and get it clean. the facility seems to be new. maybe it’s a design flaw that won’t allow the proper equipment to fit in that area.

The breakfast was decent.

The hotel seems fairly new so there wasn't too much wear & tear. The only issue I had which is nothing to do with the hotel, is that a guest came out of the elevator and was really loud around 2am so I wasn't able to go back to bed. It was temporarily so i didn't contact front desk about it.

Everything is new and clean so definitely worth it. Breakfast is also better than a lot of hotels.

I booked 2 queens rooms and paid in full advance however I got one king size bedroom since they went out the queen size room. There were kids running crazy on the hallway. And they couldn’t be able to refill their 24 hrs coffee/hot water until customers remind them.

The hotel was very clean. The staff was very responsive. I will stay there the next time I visit Plano.

Actually, the breakfast was a little bland. I was underwhelmed by that.

Everything was wonderful. The stay was exceptional. Location is perfect. I loved that restaurants were within walking distance.

Everything was perfect.

It’s a new property and it looked as such. The room looked good and so was the dinning and gym.

At weird smell in the hallway but nothing too concerning

This place is new and very clean. Dove products for use. Comfy bed. I love the pillows. The walls are paper thin though and I came on kids soccer tournament weekend.

Noise level

Location. Cleanliness. As quiet as a hotel can be. Safety.

Breakfast wasn’t t bad it was just alright.