We loved the variety of breakfast options, how clean our room and the rest of the hotel was, and the decorations of the hotel. Our breakfast hostess made us feel welcomed, she was very friendly and even gave us ideas on where to go in and out of the area. We had great conversation, it was an amazing rate and we will be coming back to this great hotel!

We kept waking up early in the morning to the sound of housekeeping cleaning the rooms surrounding us. It seemed to have been the sound of the mop hitting the baseboard at every clean. Another thing that disrupted our sleep was that our pillows were too thick so we woke up with stiff necks in the morning.

The location was close to restaurants. Beds comfy ,bathroom good,and the room was large. Liked the 24-hour hot beverage bar.

The desk clerk when we checked in wasn't too friendly and knowledgeable. She showed her distaste for making reservations through Booking.com. The breakfast wasn't good. Not well stocked and the only hot item you had to microwave ( it got mushy).😝 The room was big, but had wasted space, where they could've put a bench and a chair. Didn't like the desk chair being metal and uncomfortable. There are not many amenities in the room or lobby area. Of course,it was a letdown because we stayed at a TRU by Hilton the night before.I guess this is probably the lowest level of Hilton?🤔

We were on a 3 day drive from New Orleans to Long Island NY with our two dogs. We need a hotel that will accommodate them. The location right off the highway was perfect. The room was spacious, but sparsely furnished. For our needs it was fine, but if one wants seating it was lacking. The bathroom was new and very good. The bed comfortable. Staff was friendly and helpful. Free continental breakfast was good.

A little more furniture in the room. The room was quite large but there was only one chair and a small hassock at the desk. The room could use a small sofa or an additional chair.

The rooms were very clean and spacious. The beds were comfortable. The breakfast was very good, had a variety of hot and cold items, well organized, spacious breakfast area. The staff was courteous and helpful. My own blow dryer wasn't working while we were here, so it was very convenient that the hotel supplies one for guests to use. We will definitely stay here again when we come to Winchester to visit family at SU.

We couldn't review the pool because it wasn't open during our stay, due to maintenance. But that was not a problem for us. There really wasn't anything about our stay here that we didn't like!

The staff is friendly and accommodating. Their pet policy is the best, just $15/night. The rooms are well kept and the faux-wood/laminate flooring is a welcome improvement over wall to wall carpeting. Apart from occasionally hearing chatter in the hallway it's a very quiet hotel. The bathroom is functional and well appointed -- the shower is pretty amazing.

The only thing that could be improved is the breakfast. The biscuits and gravy is a nice touch, though most of the breakfast offerings are highly processed. Tried the "Jimmy Dean" breakfast sandwich -- it was just awful. But there are many restaurants, some in easy walking distance from the hotel, if you really want a good breakfast.

It was close to historic downtown of Winchester. It was close to John Barnett Park where we went Saturday evening after dinner to walk around and close to Walgreens where we had to go Sunday morning.

There could have been more of a breakfast selection. Not much to offer for breakfast. You needed a buffet with eggs, hashbrowns, waffle maker to make waffles besides the muffins, toast and cereal.

good location and the staff was very professional and friendly

we have moved past Covid ,if you’re going to use breakfast as a selling point you need more than frozen sandwiches and a bowl of apples and instant decaf coffee. You need to make sure the beds are installed properly if not the metal frame on the tile floor makes a huge noise every time you move,after 2 nights I got on the floor and leveled the bed and was able to enjoy a nice bed the rest of our stay

The parking lot was conveniently located. With places to eat in walking distance. Check in was right at the front door. And everything was clearly marked where to go.

There was not a microwave in the room. Only one chair to sit on. There was plenty of space for a table and chairs or even a couch.

Quiet, fair price, and clean.

Woman that checked us in was not exactly welcoming. She could’ve had a bad day, I don’t know. I suspect she’s always like that. 🤷‍♂️ The young lady handling breakfast was awesome. I commented to my wife I’d hire her in a heartbeat. 👍👍

We liked the comfort and cleanliness of the room.

No bath mat. Not sure if you don't provide bath mats or if it was a mistake. Not a big deal for one night though. Breakfast was minimal, pastries and beverages. Suspect that's because there weren't many people staying at the hotel or it is hard time find someone to staff it. No problem as we planned to get breakfast or lunch at a favorite restaurant in town. We got a late breakfast before departing for home.