location, staff helped us with restaurant reservations, room, car park facilities, nearby restaurants. kayaks and bycicle s available

breakfast, food and bar arrangement is not great. guests have to go across from the hotel to a coffee shop and queue to ask for a free coffee or te which is embarrassing. the coffee is drip coffee, not good. there is an area on the back of the hotel looking at the water that is beautiful but seemed to be mainly for weddings or other activities. we sat there but no service is provided in that area. there is a pantry with snacks and chocolates etc but only opens from 10-12 midnight. hardly anyone will be eating sweets and snacks that late.

Beds comfortable. Views were really nice. Jeremy who checked me in was very helpful. Carrolin's was amazing - great food and helpful staff.

No breakfast included. Was difficult to warm up room. Gym was very far to navigate and freezing (temp was on 63 degrees and not changeable).

Room and lake view were great as always. Enjoyed the walk along the street toward downtown, lots of trees and flowers.

The normal breakfast location was closed during our stay, a disappointment. The alternative was a pleasant cafe across the plaza that had good food but wasn't what we were expecting for this stay. Also, the small green area between the hotel and the shore are was completely dug up in preparation of some sort of new configuration. That, and the large event tent in the same area, diminished the calm and organized feeling experienced in past visits.

Everything was spot on. Very friendly staff (All) A first class Hotel! Couldn't have found a better place to stay!!!

Absolutely 💯 nothing, I disliked!!! Quality throughout my stay @ WOODMARK!

It was a great location and felt very safe. The beds were very comfortable and the room and bathroom were very clean.

There was no kettle to make tea and breakfast was to be purchased across the road.

We didn’t have the breakfast but we did dine in and the meal was excellent. The view from our room was beautiful. It was a peaceful and relaxing stay.

I didn’t like the complimentary champagne offered upon arrival nor did I enjoy the ice cream in the snack bar. These complimentary items are nice offerings by the hotel and does not affect my opinion of the hotel and staff.

Location was super. I attended the conference of Urasenke Chado 50th Anniversary event, so I did not have enough time to enjoy all the facilities during my stay.

For small people, it will be nice to have access for soap/shampoo at more lower place.

excellent location，great view。the room is not so spacious but enough. Need to book beach Cafe early otherwise you’ll wait. There are lots of weddings there the music is loud. it’s touching to see a wedding

View.

Location couldnt be more perfect- weather was amazing- great restaurants around hotel- views off water- and the staff was amazing- will be back again and again!

Wish there were bottles of water available (for purchase)

It's a convenance & quite location for my business trip in Bellevue downtown since only take 5 minuets from hotel to there.

I will prefer more comfortable pillows at bed.