everything was great, apart from it being very loud and almost impossible to sleep.

incredibly loud. outdoor and indoor noise was the worst I've experienced in a hotel.

The hotel was very clean. The staff was very polite.

Parking at the hotel was confusing. The parking garage is below the hotel. There is no parking lot or parking on the street. I was curious why there were no screens on the windows. The luggage carts were impossible to find. The staff did find us one when we checked in. When we checked out, we were told that there were only 6 luggage carts. The other guests must have had them in their rooms before check out time? My daughter found one in the parking garage when she took some of our items to our truck. I had asked for a room that was close to the elevator as I have bad knees. I don't think that was addressed.

This hotel was, as they say, above my pay grade. I don't know if I've ever stayed in a hotel this nice before but the price was right on. We had a 'suite' with 2 TVs and a lot of seating and a super comfy bed. This was our last night of our long road trip so it was great to be able to sprawl out all the bags and suitcases for organizational purposes and still have room to spare. Internet was fine, TVs were nice. We wanted to stay close to the zoo and this was perfect.

Didn't provide things like lotion that aren't necessary of course but appreciated when they are available (and you forgot to pack lotion). The parking elevator could sometimes be slow, and having to pay $20 for parking is a little annoying.

Room was super modern and clean, loved the shower and how spacious it was; the shower amenities like the shampoo, conditioner and body wash smelt amazing, really enjoyed the products

Lighting in the parkade (got into an incident and smashed the entire rear windshield when backing into the parking space. Lighting masked the protruding top section of the wall (the wall was not flat from to to bottom) so when backing up my SUV, the vehicle hit the wall and completely damaged my window. Poor lighting did not allow me to see the different depth of the wall. No markings indicating "Cautious when backing In', only caution was for "High Voltage" of the area. Doesn't almost $600 getting the window fixed; Super tight parking spots

Excellent food and wait staff. Particularly loved the dinner, especially the soup and cheese sandwich. The chef was outstanding.

Consistency in cleaning the room. Over 5 days, we had to report to the front desk 3 times that our room had not been cleaned. Someone then brought clean towels, but it was disappointing to return to a room that had not been cleaned.

Easy check in and clean rooms.

Evening front desk staff was a bit rude. He rushed and had no time for My question. Which was does your company have a waiting period to receive the deposits back?. He ran my card twice, and acted like it was nothing. also to just be calm, and you will get it back. I repeated again a few hours later,and Said is there a waiting period because I have not received yet. He said soon don't worry. I walked off and left and tried in the am. The am shift was kind and informative, and answered my question. Other then that was a good stay once again.

The suite was large and well furnished. We loved it.

Room was comfortable and extremely clean. Nice and quiet as well. Never heard a noise from the other rooms. Also very close to things like gas stations, Starbucks, and target

Parking was full every night and couldn’t find a spot even though was paying for it. Tiny spots as well so a few spots didn’t have cars - but the other cars were so in the spot couldn’t fit my car in them.

Suite 540 was spacious and the beds were sooooo comfortable! I would suggest adding a bedside table to the other side of the bed nearest to the entrance. The view was also really nice.

Free parking would be amazing! Also, the cleaning staff woke me up Friday morning being too loud in the hallway. If they could be more mindful that folks are likely sleeping and resting at any possible hour and noise travels.

Being new, clean, not crowded, staff was knowledgeable. I would return if it was a little cheaper. Need free coffee and better breakfast menu.

Price, pretty steep for what you get! Hot water at 4 am is not running in the showers. Being charged a parking fee and I did not even bring or drive a car!