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+1-833-728-2041101 reviews
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$146K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Reservations:
+1-833-728-2041101 reviews
1/64
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Welcome to Sheraton Hanoi Hotel, your luxurious home away from home in the vibrant heart of Vietnam! Located just 2.5mi from the bustling city center, you’re perfectly positioned to explore the rich culture and history of Hanoi, while also enjoying serene views of the surrounding landscape. Get ready for a stay filled with comfort and class, starting at just $146 a night!
Dive into the ultimate relaxation experience at our fabulous amenities! Whether you fancy a leisurely swim in the outdoor pool, a friendly game of tennis, or unwinding in our rejuvenating spa services (extra charges apply), there's no shortage of fun! Enjoy delicious dining options at our restaurant, or revel in room service when you’re feeling cozy. Not to mention, you can keep connected with our complimentary Wi-Fi, making it easy to share your adventures with friends back home. We cater to families, too, with a kid-friendly buffet, babysitting services, and a dedicated kids' pool for the little ones!
Our guests rave about their experiences, as reflected in our 101 reviews that highlight exceptional service and a fabulous atmosphere. Whether you’re here for a romantic getaway, a family vacation, or a business trip, our attentive 24-hour front desk and various meeting banqueting facilities ensure your needs are met with a smile. So pack your bags, get ready to indulge, and let Sheraton Hanoi Hotel be your gateway to an unforgettable Vietnamese adventure!
At Sheraton Hanoi Hotel, the hospitality doesn't stop at soaking in sunshine by the outdoor pool—though that definitely is a highlight! Ready to tantalize your taste buds? Dive into an international culinary journey at our Oven D'or restaurant, where each dish is crafted to perfection. If you’re in the mood for a more refined experience, the Hemispheres Steak & Seafood Grill is your go-to for a sizzling steak or fresh seafood delicacies that will leave you craving for more. And let’s not forget about room service: whether it’s morning coffee or a late-night snack, we’ll bring your cravings straight to your doorstep, allowing you to enjoy gourmet goodness in the comfort of your own space.
The charm of Sheraton Hanoi extends beyond dining and lounging; it’s also your base for discovery! After a delightful breakfast, unleash your adventurous spirit and stroll around the picturesque streets of Hanoi. Immerse yourself in the local culture, enjoy impromptu street performances, or snugly sip on Vietnamese coffee at quaint cafes—Hanoi is bursting with experiences waiting for you to explore! When the sun goes down, feel the vibrant nightlife beckoning with local bars and neon-filled streets that invite you to unwind and socialize. It’s an exhilarating way to embrace the essence of Hanoi’s heartbeat!
And speaking of unwinding, don’t miss out on the soothing spa services (additional charges apply). It’s the perfect way to melt away any travel fatigue and revive your senses! And if you're traveling with the little ones, our kid-friendly buffet and dedicated kids' pool promise fun and excitement for the entire family. Whatever your travel purpose—be it romance, exploration, or business—Sheraton Hanoi Hotel is committed to ensuring that your stay is not only comfortable but also filled with delightful surprises. Get ready to create unforgettable memories in the vibrant and magnetic city of Hanoi!
Closest airports
Noi Bai International Airport
11.3miCat Bi International Airport
60miRestaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Garden
View
Soundproof
Bathtub
Show 7 photos
Grand Deluxe, King Size, Highfloor
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is fitted with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 1 bed.
Show 5 photos
Executive Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
720 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Show 5 photos
Imperial Suite, Club Lounge Access
1 King Size Bed
1895 sqft
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Show 5 photos
Sheraton Club, 2 Twin Beds, Club Lounge Access
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 2 beds.
Show 5 photos
Sheraton Club, King Size, Club Lounge Access
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Show 4 photos
Grand Deluxe, 2 Twin Beds
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
x4
+
x3
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 2 beds.
Show 4 photos
Deluxe, King Size
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
Flat-screen TV
Dryer
x4
+
x3
More details
Experience the ultimate comfort in our Deluxe King room, boasting a spacious 398 sqft area complete with a luxurious king-size bed, private bathroom with a bathtub, and a flat-screen TV. Stay relaxed with air conditioning, soundproofing, and enjoy additional amenities such as a safe, sofa bed, and an electric kettle.
Show 4 photos
Deluxe, 2 Twin Beds
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
Flat-screen TV
Dryer
x4
+
x3
More details
The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is equipped with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit offers 2 beds.
Show 5 photos
Ambassador Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 5 photos
Presidential Suite, Club Lounge Access
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 6 photos
Sheraton Club, Twin
1 Twin Bed
More details
Show 6 photos
Grand Deluxe, King Size
1 King Size Bed
More details
8.4
101 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Shabbir
10
August 2023
Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.
The only missing factor was no bar to chill. Had to walk down the street for choice.
Nabayan
9.1
June 2022
The facilities in the hotel were good, the staff was friendly and well-mannered. The view from the room was excellent. Excellent hotel that I would recommend for family and friends.
Fewer restaurant options in the hotel. Too much seafood gets a bit overwhelming. The concierge staff needs to be a little more knowledgeable about tourist sites.
Maria
8.2
July 2021
The hotel is in a very good location. It has a very nice view of the lake. And in my room it has a view of a distant skyline which is very good to look at at night time. The hotel is very clean and well kept. The staff are very courteous and accommodating. They even surprised me with a birthday cake that they sent to my room. Over all it was a very good stay.
Nothing really. I think given the Covid-19 situation it is understandable why they only one restaurant is open and why the swimming pool is closed.
Akindayo
10
January 2023
The staff are wonderful, the service is top notch. Staff are always looking out for customer comfort.
Mukul
10
June 2023
Exceptional property. Loved it. Large sized rooms, great facilities, very clean and great upkeep. Very helpful staff.
Milosz
10
January 2023
we loved everything about this place. the staff is very friendly, their breakfast exquisite and the rooftop view takes your breath away.
Kate
9.1
December 2021
The location is ideal and the breakfast was great and always arrived on time. The staff were super friendly and helpful too - they made our stay so enjoyable! We had a great time here and would love to stay again.
Prem
8.2
June 2022
friendly staffs
interior are very old and worn out
Shrivardhan
10
May 2021
Well I am Marriot bonvoy member so usually prefer to stay in Marriot or Sheraton hotels. Excellent hotel and have maintained their reputation perfectly. The rooms were clean, big as well as location was superb. Overall services were exceptional.
They could have been much better with the payment terms with customers. Flexibility in payment is something comforts the customers. Please do work on that. If you be too rigid then it hurts customers.
Diana
10
August 2022
Excellent breakfast, lots of options friendly wait staff and omelette makers
no complaints from anyone in our work group
Attractions
West Lake (Ho Tay)
0.9miTran Quoc Pagoda (Chua Tran Quoc)
0.9miHo Chi Minh's Residence (Nha Bac Ho)
1.2miPresidential Palace
1.4miLong Bien Bridge (Cau Long Bien)
1.8miDong Xuan Market
1.9miVietnam Military History Museum
1.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
2miSt Joseph’s Cathedral (Nha Tho Lon)
2.4miVietnam Museum of Ethnology (VME)
2.5miVietnamese Women’s Museum
2.8miHanoi Opera House (Nha Hat Lon)
3miVietnam National Museum of History
3miPhu Tay Ho
3.2miVan Phuc Silk Village
6.7miAttractions
West Lake (Ho Tay)
0.9miTran Quoc Pagoda (Chua Tran Quoc)
0.9miHo Chi Minh's Residence (Nha Bac Ho)
1.2miPresidential Palace
1.4miLong Bien Bridge (Cau Long Bien)
1.8miDong Xuan Market
1.9miVietnam Military History Museum
1.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
2miSt Joseph’s Cathedral (Nha Tho Lon)
2.4miVietnam Museum of Ethnology (VME)
2.5miVietnamese Women’s Museum
2.8miHanoi Opera House (Nha Hat Lon)
3miVietnam National Museum of History
3miPhu Tay Ho
3.2miVan Phuc Silk Village
6.7miAirports
Noi Bai International Airport
11.3miCat Bi International Airport
60miOven D'or
Cuisines
Hemispheres Steak & Seafood Grill Restaurant
Cuisines
Location
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Garden
View
Soundproof
Bathtub
Accessibility
Toilet with grab rails
Visual aids (Braille)
Wheelchair accessible
Activities
Bicycle rental
Happy hour
Pool table
Tennis court
Bathroom
Bathtub
Private Bathroom
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Outdoors
Garden
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Beauty services
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Light therapy
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Spa
Spa facilities
Spa lounge/Relaxation area
Yoga classes
Transportation
Airport drop-off
Airport pickup
Free Airport Shuttle
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
12+ years
Extra bed upon request
$33 per person per day
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
American Express,
Visa,
Diners Club,
Mastercard,
JCB,
Cash only,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Guests at Sheraton Hanoi Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.
Is vehicle parking offered by Sheraton Hanoi Hotel?
Yes, there is parking available at the Sheraton Hanoi Hotel. The parking is free and private, located on site. Reservations for parking are not required.
What's the nightly rate at Sheraton Hanoi Hotel?
Starting rates at Sheraton Hanoi Hotel begin from $146. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel offers a variety of rooms with different bed sizes including Deluxe King rooms with 1 King bed, Grand Deluxe Twin rooms with 2 Twin beds, Deluxe Twin rooms with 2 Twin beds, Sheraton Club Twin rooms with 2 Twin beds, Executive Suites with 1 King bed, Grand Deluxe King rooms with 1 King bed, and Sheraton Club King rooms with 1 King bed. All rooms have a size of 398 sqft and do not allow smoking. The rooms can accommodate 3 adults and 2 children.
What activities does Sheraton Hanoi Hotel offer?
Guests at Sheraton Hanoi Hotel can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool, which is available all year round. For families with children, there is also a kids' pool available.
For those looking for extra relaxation, the hotel offers a spa with a hot tub/Jacuzzi. Guests can indulge in various massages, including full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. There is also a spa lounge/relaxation area and spa facilities available.
Fitness enthusiasts can make use of the fitness center and take advantage of the personal trainer, fitness classes, and yoga classes offered.
Guests can also enjoy the hotel's other amenities, such as the tennis court, bar, sun deck, and business center.
When it comes to dining options, guests can dine at the international restaurant Oven D'or or the steakhouse Hemispheres Steak & Seafood Grill Restaurant located on site.
Can guests use a pool at Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel has an outdoor pool. The pool is available all year round.
Does Sheraton Hanoi Hotel have on-site restaurants?
The Sheraton Hanoi Hotel has two restaurants on site. The first is Oven D'or, which offers international cuisine. The second is Hemispheres Steak & Seafood Grill Restaurant, which specializes in steakhouse cuisine.
Which payment methods are supported by Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel supports several payment methods including American Express, Visa, Diners Club, Mastercard, JCB, and UnionPay. Cash is also accepted as a payment method.
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