Both the facilities and staff were amazing. Breakfast buffet has a great selection and all the food tasted amazing. The staff always went above and beyond expectations especially Hannah who made sure our stay was amazing. Sol restaurant had the best service of any place I went to in Vietnam, the way the staff presented the food and served it was very special. Also would definitely recommend getting a massage at solaria the ladies are amazing and I even managed to fall asleep mid massage which I think is peak relaxation.

We had the pleasure of staying at the Solaria Hotel in Hanoi for two separate stays, each for two nights, in their family rooms (201 and 301). From the moment we arrived, we were greeted with a warm welcome, including homemade cake and drinks, along with a detailed explanation of the local area. The staff provided us with a map and excellent suggestions for nearby spots to explore, including the must-visit Banh Mi 25. The hotel itself is perfectly located in the Old Quarter, which made it a great base for exploring the bustling streets of Hanoi. After a busy day in the city, it was such a refreshing place to return to, offering a peaceful escape from the heat and chaos outside. Both family rooms we stayed in comfortably fit our family of five, with one bathroom per room, which was more than enough for us. One highlight of our stay was the night we spent at the hotel’s rooftop bar, where we had a fantastic time and especially enjoyed meeting John. Additionally, we dined at Mia’s Restaurant, located under the hotel, where the food was outstanding, and the service matched the hotel’s high standards. Before we left for an overnight cruise in Ha Long Bay, the staff kindly offered to hold our bags and even prepared some fruit for our trip, showcasing their thoughtful hospitality. Although there was some construction noise from next door in the mornings, it was a minor issue and didn’t detract from our overall experience. In fact, we were excited to return after our time in Ha Long Bay. Overall, Solaria Hotel delivered exceptional hospitality—perhaps the best we experienced during our time in Vietnam. The staff went above and beyond to make us feel welcome and cared for, and we highly recommend it to anyone visiting Hanoi.

Nice rooms with a great breakfast and wonderful(!!) restaurant (Mia’s) in the basement. Also a very cool, though a bit pricy) rooftop bar.

Avoid some of the rooms on the 8th floor as the elevator only goes that high up so ALL foot traffic to and from the rooftop plus 9th floor restaurant will wake you early and keep you up at night….

Location was great, room was nice and spacious, shower pressure and hot water the best we experienced across Vietnam. Very clean hotel. Selection of breakfast options was broad. The staff were probably the nicest I've ever experienced at any hotel before, with a few remembering our names and greeting us every time.

Even on the 6th floor you could hear noise from the street, e.g. car horns and amplified music, but this didn't affect our sleep. Only 1 lift would be annoying if the hotel was really busy, but it was OK when we were there. Breakfast is on the 9th floor, but the lift/elevator only goes to 8 so you have to walk up 2 flights of stairs.

This hotel offers a delightful combination of a mini buffet and an à la carte menu, enabling guests to savor both the standard breakfast fare and some local delicacies such as “bun cha,” “pho,” and “xoi xeo.” The highlight of the breakfast, in my opinion, was the fresh juice station, and I particularly appreciated the frequent replenishment of food items. Despite its modest size, the hotel’s staff are remarkably efficient and attentive, striving to create memorable experiences for their guests. Additionally, the hotel’s proximity to Hoan Kiem Lake makes it conveniently located for tourists eager to explore the Old Quarter area.

Nothing to complaint about this property.

Great location. A few steps to the Hoan Kiem Lake, Hanoi Cathedral is just around the corner, lots of nice cafes and restaurants within walking distance. Amazing staff. All the staff are so attentive and competent. Excellent hospitality. They try to respond quickly to guest requests. I asked the reception in the middle of the night for a reservation for the next day's water puppet show, and the tickets arrived in the morning right after breakfast. Friendly staff in the breakfast room, with a great selection of both prepared dishes and a la carte options. The spa and the rooftop bar are also nice. The hotel and the staff made our six-nights stay really comfortable.

Prefer disposable slippers rather than the reusable straw-woven pairs provided in the room for hygiene reasons.

Before we had even stepped foot in Vietnam, the team at Solaria reached out to see how they could enhance our trip. For several months myself and Ryan conversed, with him imparting his expert knowledge of both Hanoi and Vietnam, to help us organise our trip. We were then met by a very friendly and careful driver when we landed late at night at the airport who took us to the hotel which is conveniently located within the Hoan Kiem district, of the Old Quarter, literally a stones throw away from the lake. The check in process was smooth and simple and both Susan and Lily went out of their way to recommend attractions, made sure we had all the details of the hotel and provided us with SIM Cards which they ensured worked. The room itself was well appointed and was just what we needed. It had more than enough space for the two of us and the bathroom was huge! Breakfast each day was plentiful with a good array of both Western and Vietnamese options, as well as those for vegetarians. Each morning we were greeted by a friendly member of staff who provided further recommendations for activities based on the days weather and who checked that you had a good nights sleep and whether there was anything additional for the room. We also took advantage of the Sky Bar which had great views (we were even provided with hot water bottles as it was slightly chilly) and the massage service which was great and reasonably priced. Prior to arriving Ryan also helped book our Ha Long Bay cruise, and even checked in on us after we had checked out to make sure everything had gone well and we had arrived at our onwards destination safely. I would highly recommend this hotel to anyone visiting Hanoi and would like to thank Susan, Lily and Ryan for everything they did to make the trip so Special.

Nothing

fabulous breakfast, exceptional service by the staff- they prepacked us breakfast because we were leaving early! they also packed us snacks for the bus trip to Halong Bay. Mr Ryan from Solaria Hotel was the most incredible customer service officer, always checking in and helping us when we had some issues with a refund from a retail store. The location was fantastic - right next to the lake!

There was some noise from the streets at night, but that is expected with being in Old Quarter.

The property is in a great, central location but very quiet for sleeping. We were able to explore around the busy city and come back easily to the hotel for a break. The roof top bar is a wonderful spot to sit and relax and enjoy the view. However, the best part about the hotel is the staff! Ryan and everyone who works there was so helpful, friendly and accommodating. We booked some tours and tickets through the hotel and things were organised perfectly. I have travelled all over Asia and the staff at The Solaria will stand out as among the best. I highly recommend this hotel if you are staying in Hanoi.

Everything was good for us. I’ve seen the reviews of the beds but for me, they were very comfortable. One small improvement could be more space to store clothing.

Location was perfect. Staff were brilliant! Offered welcome drinks, cake and towel upon arrival. Airport transfers were also offered. Facilities and room itself were clean and spacious enough. Breakfast had alot of choices and on top of that you could also order off the menu which was inclusive. Also had a restaurant downstairs which was amazing! Spa in the hotel was nice and comes with a discount for in-house guests. Rooftop bar was cozy and they even gave me a hot water bag for my stomach cramps and also when it was too cold. My parents had an early checkout and the hotel provided them with packed breakfast. Room service was on the dot, every time we asked for something it wouldn’t take longer than 5 minutes. And lastly, when we checked out they gave us a goodie bag of coffee. Despite the shower issue, I’d definitely rate this hotel 5/5! Worth the price! And the staff are incredible.

Shower: was cold-warm..needed to wait a while for hot water to come through