Good value for money in the Old Quater of Hanoi. Clean and staff was excellent. Organised a car to take me to the airport for $15.

Beware of the house of worship behind the hotel, the lone, loud male voice starts at 8.30am with an afternoon service. Perhaps it’s just on Saturday’s-? Check with hotel. Don’t let it put you off staying here though, nice hotel.

Lovely hotel. Very friendly and helpful staff. Lisa gave us some very good tips on great places to eat.

The property is clean and close to shopping whether it’s the grocery store or souvenir stores and the night market. It is walking distance to attractions like the St. Joseph Cathedral, Hoan Kiem Lake, puppet theater and train street. It is right across a Starbucks and other good restaurants. The outside of the hotel is not as crowded like the other hotels in the old quarter. The staff is very friendly, helpful and accommodating. Breakfast is also included with great selection of food.

It’s not easy if you have a physical disability but that’s pretty much all of Hanoi.

The bed was very comfortable and the breakfast was tasty. I loved the complimentary welcome passion fruit juice. Our one night at the hotel the AC in our room did not seem to be working very well. Sunny at the front desk was very helpful and helped arrange a fan for my room. We spent a night in Ha Long Bay and when we came back, the staff held our luggage for a few hours before our flight even though we had checked out the day before. They also helped us translate some confusing information for our flight and called the airline on our behalf. They also brought us more watermelon juice as they saw we were very warm. Sunny (again) and Lisa at the desk went above and beyond to help us even though we were no longer officially guests at the hotel.

Breakfast was tasty and varied, but some of the food was not very warm. They did bring us very tasty fresh scrambles eggs though. There was a small bench/step to get into the shower which may make it difficult for some people.

The Minerva Church Hotel is superb!! The location in the centre of the Old French Quarter of Hanoi is perfect - all the tourist sites are within walking distance for the average traveller. We booked 9 months ago for a 6-night stay and paid on arrival only £207 (including one shuttle journey to the airport) - what fantastic value for money. We recommend the hotel's airport shuttle to all travellers - it was reliable and costs some 40% less than a standard taxi ride to or from the airport. The staff were exceptional - reception, restaurant (for breakfast) & housekeeping worked to the highest of standards throughout our stay. Breakfast catered for all tastes - both international and Asian. The restaurant has wonderful ambience and now provides a vegetarian signature menu for lunch and dinner - however, we only used the restaurant for our breakfasts (being meat-eaters). There are numerous nearby restaurants for those who like a meat lunch or dinner. The bed was the most comfortable we have experienced in any hotel for many years. Within the hotel is the Metris Spa - hotel guests get a 30% discount - need we say more! I have written over 100 reviews for booking.com hotel's in the last 15 years and have only ever given any hotel a perfect 10 out of 10 score in all areas once before (some 10 years ago) - now I award the Minerva Church hotel my second accolade of 10 out of 10 in all areas. This hotel is highly recommended for a short or long stay in Hanoi

We cannot fault the Minerva Church Hotel in any area

Its location is the best in town. I also like its elegant design. Good breakfast in a very peaceful and elegant set up. Staff is very attentive

Its lift is very small and slow

From the moment I arrived, I was captivated by the hotel's prime location, which provided easy access to all the attractions I wanted to explore in the old quarter and the beer street (10 min walk). What truly set this hotel apart, however, was the staff. We interacted with Jenny, Thomas and Sunny. Their warmth, friendliness, and genuine desire to make my stay exceptional were truly heartwarming. From the moment I stepped foot in the lobby, I was greeted with smiles and assistance. The staff went above and beyond to ensure I had everything I needed, from recommendations for local dining spots to arranging transportation. Their dedication to customer service truly made me feel valued and welcomed. The rooms were impeccably clean. The comfortable bed ensured a restful sleep.

The breakfast options were limited. However, there are plenty of options around the hotel.

I’m originally from Hanoi so I knew this location was the best for enjoying the Old Quarter’s nostalgic feelings of the French made big church (next door) , the beautiful Sword Lake (1min walk) and the atmosphere. Walking distance to all of my favorite snacks in Hanoi. Paid a little extra for the room with big windows facing the street (very quiet due to good sound proof glass) and beautiful green trees. Bed very comfortable especially the linens for the price paid. Bathroom very clean and nice though would not fit for older people because you’d have to climb into the bathtub/shower. Staffs are ALL very lovely and helpful. Especially thanks to Lisa and Thomas who are offering a lot of assistance and kindness. Definitely I’d stay here every time I go to Hanoi. I paid about $55 for my good room but there are cheaper rooms in the back but you wouldn’t enjoy same view.

All good for me.

The location is very good, just near St Joseph Cathedral, with a lot of restaurants and shops nearby. But we appreciated especially the staff (Sunny, Lisa, Thomas), ready to answer to all the questions, always kind, smiling and helpful. The breakfast was rather basic - with tasty home made yogurt, noodles, eggs, omelette, some fruits, tea, milk, coffee (my suggestion would be to add some muesli and porridge), but enough for us. I appreciated also the shaving kit and the teeth brush in the room every morning (they have also umbrellas to take for rainy days). I would definitely stay here next time.

This is as good as it gets in Hanoi. This is on point for the value for money. it’s not the Ritz but it’s very good. you have understand Hanoi. Everything is “boutique” or “number one” and most of it is not. The staff here do everything that can for you with what they have. The breakfast is good The Spa massage is excellent. You have to expect some things in Hanoi. The way the water pumps work, the drainage in the bathrooms. We’ve tried top of the line to middle and it’s all the same. Just expect more puddles than you’re used to. When you go out, pay a little more for the nicer places. Even the top restaurants you’ll get away with $40 for cocktails, entrees and mains. if you want to eat street food do it somewhere nicer. there’s so much on offer. Don’t cheap out and you’ll have a better time. Come on a weekend when the streets are closed to cars around the lake if you can

It’s really just about getting used to how Hanoi is