This is my 3rd time staying and furthermore i decided to extend my stay for 20 more days Trust me this is the best place for short and long term stay. Everything is just perfect and that includes fully equipped apartment with all required things including a smart TV with DIGITAL tv service to international English channels. Everything is exactly the same as in the photos. With a balcony to wash clothes including SMART RFID door locks. Everything private and clean. The staff here is really friendly and they will make sure the stay in top notch perfect Room is cleaned and made up every single day which includes daily fresh towels. They are really hard working and do ther best to keep the room clean Winmart is just 70 metres One supermarket is just outside the apartment and pharmacy is just right next to this apartment too including other coffee shops and best thing is west lake is just few metres away around 100 metrea and can take a walk everyday around.

Nothing

The staff was friendly, professional and helpful. Our original booking room was not good and have multiple issue, however, the staff there was very helpful and move me to a different room in a different building. They are available to help you with anything. Room was very clean and bace everything you need, a washing machine, a kitchen, a living room and a comfortable bed.

We have issue with the original room we book, which is right next to a construction building. The noise is extremely terrible, and they do not stop the whole day. The room it self is not great. It have window but right opposite other people house so it impossible to open the cutain or else everyone can see inside. Rubbish bin can not be close and when we open it, 2 flies escape to the room. However, after letting the staff know about the noise issue, they has been very accommodating and change our room. Which was nice the whole stay without any problems.

Great place to stay. All the kitchen utensils you need, large bed, nice furniture, clothes line & washing machine, laundry liquid provided. Excellent housekeeping, regular clean towels, fresh bottles of water each day. Large fan, good air conditioning. Staff were brilliant, really polite and helped with any request.

Not much to dislike, I'm being very picky here - The walls and windows are a little thin, the lift makes a loud ringing noise when it reaches each floor, which you can easily hear throughout the day/night. You will probably take a taxi or motorbike to get into various places, as it's not super central.

The room, specifically the one in the office building, was comfortable. Although we did not use the kitchen, it was nice to have a kitchen and a dining room. The thing that we liked the most about this hotel was the the staff. The young men and women in the office were very friendly and helpful.

The bathroom in the first room, building 26?, was very small. We forgot that we had to turn on the water heater each time, so we ended up taking cold shower a few times. We felt uncomfortable when we first arrived at the hotel through the small alley street. It looked creepy and unsafe. We did not dare walk through that street. Our room didn’t have any view. The first room had a view of neighbors’ backyards.

This is one of the best apartment as it looks exactly the same as in photos with smart card access to doors and elevators along with all amenities inside the room with super fast wifi to access smart TV too Also u get washing machine with detergent to wash clothes and dry them up there itself Vinmart is just few metres away, pharmacy is just next door and local virtnamese food nearby. One of the best thing is that staff here is very attentive and helpful, as they always make sure our stay is comfortable, also very cheerul. I highly recommend this place to all types of travellers.

This is a very new place which makes it a clean. It was very nice to have a small appartement and the facilities are really good. Also handy to have a washing machine and have the option to do our laundry. But the best thing was the staff! They were really eager to help out with everything and by texting (WhatsApp) it was easy and nice communication.

Location wise is this a little bit off center. It was hard for us to find our where to eat and for all the touristic attractions you'll need a grab or something. The bed was a little bit hard for our taste.

Superb apartment and highly recommend to everyone I am glad they upgraded my room for no extra charge Room looks exactly same as in photos and with all facilities from kitchen to washing machine with detergent provided along with all dishes and utencils to cook food Bathroom is clean and room is super clean Very neat and bed is comfortable too All floors are accessible by elevators There's also a pharmacy just right next to this apartment and normal convenience stores to buy for daily requirement Wif was good and here we get a smart tv which has youtube and netflix Room is locked-unlocked with a smart RFID card thats very much better than traditional locks. Huge parking area to park bikes Staff is really cheerful and helpful and very welcoming Would definitely come back again Thank you

Nice and helpful staff.

The apartment is very noisy. I've could barely sleep because of the outside noise. The windows offer no soundproofing at all. The air conditioner is very dirty, I have to clean it myself. 2 star place, suitable for a backpacker plus experience. The location is a bit remote, so you'll need transportation every time you move around, I've used Grab.

Staff was really helpful and friendly. Apartment and the building had everything we needed for a month. I would definately recommend this place if you plan to stay in Hanoi longer period of time.

The bed was quite hard but I didnt mind it too much.

Everything, as i already reviewed this place 2-3 times because it was my 4th time staying at this place.