Initially requested high view rooms for both Deluxe and Panorama Suite, and was not disappointed, spectacular views all round. Customer service was on point, facilities up to date, convenient location to “Walking Street” and was overall one of my most enjoyable hotel experiences. Will be coming back in the future, very impressed.

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Amazing people and location. Gorgeous and fun decor. Great shower and incredible sheets and bed. Not to mention the view.

The tech / tv was outdated. No ability to cast or login to streaming services and no pay per view. Not a big deal but in a hotel this awesome and a room this gorgeous it would have been good to sit and enjoy it a bit more and watch a movie or something together.

The Reverie is a five-star hotel in downtown Saigon. The room was in a modern, minimalist stye with an excellent city view. It is reminiscent of the view from the Hudson Yards in Manhattan, and coincidentally the hotel building is called "Times Square." The price for high-end luxury is reasonable. We ate or had drinks at the bar in the basement and on the sidewalk tables outside the bar. We also had room service a few times. The hotel food is very good. The service is also very good. There is a Michelin-star Chinese restaurant, but we didn't get around to eating there. The gym is good but not great. It has the essential nautilus machines if you improvise. The rooftop pool is spectacular.

The reservation desk is on the seventh floor, so to check in and out, you need to go to the seventh floor and take a different elevator to and from the ground floor. The gym could have more equipment as there is no fly or biceps machine. Overall, few complaints.

A must-go hotel in HCMC. Having been to a few other hotels in Vietnam and seeing friends hotels in HCMC. The Reverie is truly the best here. The Breakfast was good and a variety of choices, amazing Vietnamese coffee. The staff was helpful and kind. The spa treatment was amazing, Phuong - she did an amazing job during my 3 hours spa treatment with her. I felt brand new! My husband really liked the amenities at the gym also and was able to get decent work outs in! The hotel is absolutely the most beautiful and elegant hotel in HCMC. The aesthetics are very “Crazy Rich Asians” and so beautiful and lavish. I Would return in a heartbeat.

Excellent location. Staff are very friendly and helpful. The room is a good size and the bathroom, in this room, has one of the best layouts I've ever seen. The pool is a good size and usually not too busy. The Chinese restaurant is excellent (Michelin rated).

We used the spa and although my experience was good, my wife had a very bad experience. She tried the cupping massage and the masseuse may not have been very experienced doing this as my wife good a very bad burn on one side of her back. The spa staff were not terribly helpful in resolving this issue.

There is a lot of noise coming from the outside at night (and I was on the 27th floor)

Everything in the hotel is exceptional. It has a very glamourous touch. A bit of a bold choice with my different colors but I liked it. The staff is very welcoming, the room is spacious and the service is on point. What ever we needed or asked for we were helped right away. We would definitely come again and can really recommend the hotel to anyone. Also the location and especially the views are amazing and the hotel resides in the higher floors of the times square building.

The only small thing to improve is the humidity smell in the room and floor. I assume as the room has no windows to open the humid air is not properly exchanged with fresh air from the outside. So you feel when you enter the room the smell of humidity.

I like everything about this place. I re-visit the Reverie Saigon every year. I enjoy the layout and design of the building, the kindness of all the staff, the delicious morning buffet, the best spa treatment facility i have used in HCM. The room was spacious, with a great view and amenities.

I have re-visited the Reverie over the past years and have come to my attention that the building decor is falling apart and really needs to be serviced/maintained. The pool tiles have fallen away from the surfaces in areas, lighting and buttons in the rooms have been worn. However, these are minor things.

The place and decors are magnificent. The room was really clean and with a beautiful view of the city. The breakfast was delicious, especially the Vietnamese dishes. The pool is big and perfect to relax after a long day visiting the city. The staff and service are excellent too.

The dinner at the French restaurant is a little bit overpriced, even for a high standing establishment.

I booked a room for my parents as their wedding anniversary’s gift and the staff surprised them with a welcome note and champagne on arrival which was lovely. After check in the staff showed us around the hotel and our room which was a nice gesture that you don’t usually get at other 5 star hotels where you’re treated like a number. We also love the daily turndown service which makes us looking forward to going back to the hotel after a long day. The customer service, deco and cleanliness of this hotel were impeccable. We would definitely come back to this hotel in our next trip to HCM!