Very centrally located in the Ancient Town, walking everywhere! The family room was well appointed, with a mezzanine floor for the extra beds and 2 bathrooms which was handy A good variety at breakfast Staff were amazing and very helpful Can loan bikes to get around if not walking

Even though free bikes were appreciated, most of them were in desperate need of repair The breakfast room was quite small, so we arrived one morning and there were no tables left Main bathroom was not very private

Super quiet room next to pool in middle of building on ground floor - dont know about front or back of hotel, may not be as good. Hot water is good once you work out how to control it with the square knob on the right. Large room with seating area Views over pool were really pretty. Pool not in use so could open windows for fresh air Location could not be better, literally surrounded by restaurants, bars, next to the night market, but quiet inside.

Lights from the hallway outside the room come through curtains. Need blinds Pillows are hard as rocks. Asked but that's all they have. Door to shower did not close. Door to toilet is frosted but not perfectly private

the location is excellent as it is in the centre of everything with the night markets all but on your doorstep having the ability to wander into the old town just a 200 meter walk gave us the opportunity to retreat to our hotel for a break from exploring then go back in the evening for dinner and more exploring at our leisure. .. booking here is all about location

the location does make it a little noisy depending on where your room is location, our room was on the street which wasn't to bad but others in our group closer to the riverside had to contend with the noise of the nearby bars. the hotel itself is a little tired and has seen better days but at this price and the location i would still book it again. the breakfast was good, not amazing.

Right in the heart of the action in Hoi An. Outside the hotel at night the place is heaving. But the rooms are at the back of the hotel and surprisingly quite at night. Good breakfast and big rooms.

We arrived late at night (as expected). There appeared to be no one on reception. We discovered a guy asleep on one of the sofas. When we managed to wake him up we discovered he had a security guard uniform on (fortunately there doesn't appear to be a crime problem in Hoi An). He didn't speak English but produced a key card for our room..... Which didn't work. We then had to wait for someone to come and reprogram the key. Other than that we had a good stay and would stay there again. The 'security guard' also serves breakfast and is a lovely guy.

A charming, endearing hotel with lovely staff in a super-convenient location just over the bridge from the old town. The property is very traditional, an older building in a very Vietnamese style. Stay there if you want to experience Vietnamese culture, right down to the ca phe phin drip coffee and pho at breakfast (which is generous and lovely!). The rooms are simply appointed with modifications that tick the boxes on mod cons e.g. shower (functional, but not western-style accommodation). Cleaning staff does a fantastic job and they replenish water & towels generously. Front-desk team is helpful, resourceful and always friendly. Pool is lovely if small. Could not ask for more!

Hoi An itself has changed post-covid. Far too many tourists, streets overcrowded, a crazy volume of vendors and competing bars. Some very noisy bars adjoining this property though thankfully the insulation seems great. Ask for a room at the back. Note: a 3-bedroom apartment is really a large open-plan unit. Great for a family but you will not have individual privacy.

We Loved the location: it is right in the center of the city, on the river, around all bars, shops, etc, but once you step inside - it is peaceful and quiet. We had a room looking on the inside street and it was great. Gentleman on the reception was helpful, had answers for all questions, assisted with additional towels and pillow. We liked big bathtub, comfortable bed and nice pillows. Breakfast was good with a reasonable variety, for the money we paid I think it was great!

Room can be a bit more clean. I found few hair from previous guests in the bathtub, edges of shelves around the sink could have been more clean. However for the price we paid and after climbing mountains and having boat rides - it was not a problem.

The reception 'Men' was the person to singlehandedly made my stay at Long Life Riverside Hotel more convenient and comfortable. He'll do everything he can to assist with your queries or issues while staying at the hotel. He makes sure all queries or arrangements will be settled in due time. What an enjoyable experience!

The rooms are getting a bit worn and old, and they need quite a bit of maintenance work. The rooms located behind the building are pretty noisy as there's a primary school located just behind the hotel.

First of all, Mr. Minh the GM was very kind and helpful. They couldn’t have a better person as a representative, he was attentive, friendly, and a warm soul overall. Despite working overtime to help cover an employee’s shift (and presumably a bit tired) he still provided great service. The location is the main reason we picked this hotel, right along the river just across the bridge from Old Town. It’s about a 5 minute walk and a pleasant one at that. Also, we had rooms on the side of the hotel away from the river and away from the noise, quite peaceful despite the partying going on at the Mr. Bean bar just next door. The style and decor were beautiful. Old, wooden, classic. It has a certain charm to it. The hotel DOES have free bicycle rentals, which are recommended but not necessary. Again, everything is within reasonable walking distance. While the breakfast wasn’t stellar, the satay (meat skewers) were (in my opinion) quite delicious. Would just like to say ‘thank you’ one more time to everyone working there.

It isn’t wheel chair accessible, and if you have limited mobility be sure to ask for a room with a walk-in shower. I mention this because my room (we had two rooms) had a rainfall shower head but it was centered above the bathtub which has a high lip. There is a shower head that you can hold but you have to reach across the bathtub to use it. Also, the elevator to the upper floor isn’t wheel chair accessible, so request something on the ground floor if this is relevant to you. The coffee wasn’t great at breakfast either, just a heads up. That being said… it really doesn’t matter because I think one reason people come to Vietnam and to Hoi An is to explore the cafés and coffee culture anyhow. So, skip the coffee at breakfast and go to the old town for a cup of Joe.

The room size was very spacious. Generous spaces. The staff were always friendly and helpful. The whole place was very clean and surprisingly quiet given the location next to a noisy bar. It looks great and overall is very good value for money.

Breakfast started at 7:30 am. If you did not get to the breakfast area to eat within the first 15 minutes the buffet would run out of much of the food. They did not replenish/refill any dishes in the time we stayed there. So you go very early or go hungry. The quality of the food was not very good either, particularly the Vietnamese dishes. As for our room it was a great and generous space with a huge bathroom. No complaints there. However it's for 4 people and there's only one toilet in an open bathroom space separated from the main sleeping/living areas by a loose sliding door. This was quite difficult sometimes and we were 3 people.

The customer service was great, the breakfast buffet was amazing, everything was delicious. The room was spacious and in general the interior design was beautiful and its location was perfect, near to the river bridge, bars and shopping area.

The bath seems to have a leaking when try to use it as the floor got flooded. Also, in 2 occasions we saw 2 cockroaches, maybe the rooms should be sprayed a bit more often.