+The view from the balcony was hard to beat. +Great view from the top floor. +Very friendly and helpful staff. Really, hats off. +We got free check-out coconut juice drinks. +Because we stayed for more nights, we had a free airport transfer. +Beds were comfortable, there was plenty of hot water and the AC worked well.

- A cockroach on the floor in the breakfast room (happened twice out of six mornings and no, it was not the same cockroach). The breakfast staff did not react to this at all, probably it is normal there :/ - Shower cubicle in both our rooms was dirty - the glass wall as well as tiles. - Useful information for some westerners: breakfast buffet options were solely Vietnamese, there was nothing like butter, cheese or ham. We did not mind that much but some might do. Also, if you come at 8, it is too late and you won't have much left.

Very quiet and clean. Also I got upgraded to a full seaview room. Staff picked me up and drove me back to the airport free of charge. I got a second room card too, so could keep power on and phone and laptop charging while going outside. Pool is clean and not too sunny after about 4pm.

Prepared breakfast was mediocre and ended 9:30. Staff were very nice and make fresh omelette, which is tasty! Beach access is indirect through small alleys, about 5-10min walk.

Airport shuttle Friendly staff Nice room - clean and lots of space Sea view Bath Water pressure was good Appreciated the small bedside light AC worked well Daily housekeeping Space to hang up clothes 5 mins walk to beach Close to lots of restaurants Free bus into town 100 yards up the road

I didn't enjoy the breakfast at all. There isn't much choice if you don't eat meat. Would have been nice for bottled handsoap in bathroom over a small bar.

The views and the cleanliness.

The noise, the doors were very thin and we could hear everything. The breakfast was quite poor, no water.

The staff were extremely helpful and always friendly and smiling. The beds were very comfortable. The location is ideal for us, 5 mins to the lovely beach and nice restaurants.. we asked for different foods at breakfast and they were very obliging.

The shower over a loose bath was a bit off-putting. The breakfast is not suited to western tastes but when we asked for other foods they did their best to make us happy.

We had an excellent experience here. The service is very attentive, and the cuisine is excellent. In addition, the swimming pool and accommodations are clean. The best time to visit Phu Quoc is between March and July.

Best hotel

Staff were fantastic, very helpful and friendly, really great hotel, breakfast was nice. location was good but the beach infront was dirty would stay here again and recommend.

Everything was absolutely great. The staffs and receptionists were truly friendly and welcoming, breakfast was amazing.

Very nice pool

Receptions english is so good

I loved the overall experience, services were very good and hotel staff was welcoming and more than helpful. They also spoke very good english! On top of that the location was just great, also the view from the top floor during breakfast and the morning pho was amazing! I'd highly recommend the stay in this hotel to anyone 😊