It was my wife's 50th birthday and staff went out of their way to make her feel special. Staff greeted so well and always made an effort to walk with us to a place if we were looking to us, very well trained. We would love to visit again, but teh rate may be too high for us... This was a special occassion.

There was a coackroach on the breakfast buffet the one day, I took it off personally onto the floor, killed the cockroach and discretely showed a staff member to remove it. But not surprising, we staying in a nature park and these are natures creatures expected from time to time, so no indication of a lack of cleanlines at all. I would have prefered using taxis from hotel, than outsourced taxis all the time.

This place is beautiful. Staff very respectful. Property very well managed and maintained. Service can be a little bit slow. The whole place is elegantly decorated with stunning modern finishes.

It can get a little crowded. Restaurant food need a bit variety. The plastic glasses are a No No in such an establishment.

Beautiful and modern. Very nicely decorated. Very thoughtful down to very unique details. It was splendid.

The hedge in front of the infinity pool obscures the view of the river.

Beautiful location on the Zambezi river. Suite excellent. Lovely Spa with infinity pool view of the river. River cruise boat available. Breakfast very good. Short taxi ride to the falls.

Food service quite slow. Tipping on the food bills does not go to all the staff. Temporary staff excluded. Had to pay them cash.

Fairly good breakfast. Nothing exceptional to write home about. Staff is friendly and helpful. Trevor, Levy are some of the standouts.

Selling bottle of water for K40 while the same bottle is K2.99 at Shoprite down the road seemed like a strip search though. For dinner, not even having juices for the buffet and you pay for all the drinks was not appetizing.

Great location with an excellent activities desk making it easy to sign up for activities. Good location to explore the area. Very beautiful decor and well thought out layout.

Mosquitoes. It’s hard to avoid due to proximity to the river but areas such as the escalator should be sprayed a little more frequently.

Variety of food Cleanliness

Location far from other facilities

Staff were the highlight of the hotel, they’re all so friendly and helpful! I organised a surprise in the room for my friend to celebrate her and they executed it well. The pool is the main attraction, it’s truly stunning and a lovely well kept area. The breakfast buffet included was tasty, the lunch and dinner buffets were also nice and you could do a la carte if you wanted. The river cruise was so fun and the spa pool is so warm and relaxing! Had a lovely pedicure and massage. The room was somewhat small for 2 people with luggage but I know the price is because of the amenities and services. I’d stay again and just pay more for a larger room.

Less a thing I didn’t like and more a recommendation. Guest services should let you know in advance when you reach out that room decorations need to be paid in cash, I didn’t have any so it became a 2 day thing of trying to get it sorted. Otherwise nothing else wrong!

Modern clean well laid out, beautiful interior and exterior design Breakfast was good Excellent view of the Zambezi Loved that they provide a boat cruise at a very reasonable price with unlimited drinks, including alcohol and finger foods

The arbitrary pricing for drinks and some of the food, yes it’s a tourist destination but it’s rather extortionate Throughout our stay the shower water was luke warm even after alerting the front desk Also requested a birthday package of cake and bubbly, requested a reasonably priced bottle but received a higher end bottle (being charged at club prices) Couldn’t return it in fear of ruining a special moment.

The location was amazing, we had a balcony overlooking the Zambizie river and it was spectacular, definitely recommend upgrading. The room was spotlessly clean and the housekeeping staff were wonderful. The restaurant food was okay (I was able to make a few different vegan options for each meal). The pool area was lovely.

Service and staff weren't what I expect from the Radisson. Ordered a drink at the pool bar and it took an hour to arrive with multiple reminders. From being given a lunch menu to receiving food it took just over 2 hours. Other than one meal the restaurant staff were not attentive and again we had to repeatedly ask for drinks. Check out was okay and we asked to pre-book a taxi to take us to the airport which they did not do.