The property is beautiful and spacious with great facilities. We went for a weekend for my 43rd birthday and we had a fabulous time. The staff were very attentive, the evening entertainment (a local singer) was exceptional and a lot of fun. It is so close to the Falls we took a few trips over the weekend. Finally the wild animals roaming around (giraffe, zebras, impala and the baboons at the Falls) were mind blowing. Also the small shop on the hotel property was reasonably priced with a very attentive woman running it.

Nil

great location, just 5 minutes walk to the Victoria Falls

some mess had happened during dinner, we had to wait for our food for more than one hour

You pay a pretty penny but it's worth it! The Avani at Vic Falls is a beautiful property that is situated within the Mosi oa Tunya National Park. What that means is you will definitely spot zebras walking up for a drink at the pool and baboons scampering through the walking paths and even giraffes roaming about. But the best perk is that your room key gets you admitted to the park so you can explore the Zambian side of the Falls at your leisure from the hotel. Likewise for any other safari activities that will take you to the park while you're a guest. The staff were very friendly and the buffet breakfast was abundantly delicious. Poolside dining for lunch was also affordable and delicious with a wide variety of options. Late checkout also not a problem.

I can't think of anything that detracted. It's a splurge but worth it. Vic Falls offers many activity excursions but you'll pay double thru the hotel what you would if you book on your own with an independent tour operator.

location and comfort. was in an amazing location with wild animals roaming around freely. very impressive

the food was not 4 star by any means. Although the dishes were on the menu, there was no pasta for the pasta dishes, no bacon or tomatoes for Sunday breakfast, no mozzarella for the pizzas (even though it said that the pizzas came with mozzarella), no pork ribs, no lettuce, no pepper steak. the Asian chicken burger had no Asian flavor. And the list goes on.

I love the location, the best to visit Victoria Falls. The staff!!! Ohhh my God they were the kindest so polite so nice , they did everything to make our trip the best

The bathroom amenities were poor, for example my hotel in Lusaka provided good quality body lotion, bath gel, and was a cheaper hotel. Avani could provide amenities for each guest. But everything else was perfect, the food of the restaurant was delicious.

The breakfast was very good and such a variety! But I missed almond milk or lacto free milk. And the staff was so friendly!

At the restaurant we had to wait very long that the staff came along to ask what we would like to order. Here the staff was not so attentive. And the food was not so good for such a good expensive resort.

I will never forget this hotel. it is near the falls (Zambian side), whic are much better and organized than falls in Zimbabwe side. If you stay in this hotel you also don’t need to pay the entrance fee. The Zimbabwe side cost 30 USD pp. What we found the most unforgetable were the animals in this hotels, you can see zebras, girafes…. infront of your room. Beautiful!!!!!! I would also like to say that Patricia at the front desk helped us a lot with some complication that we had about Zambezi cruise. And finally the food was sooo good that it is good that we didn’t stay longer😀

nothing

the breakfast was very good, the location was excellent

the cost of airport/hotel transfer is far to expensive

The hotel was beautiful and very comfortable. The grounds etc were superb and then animals a very nice touch. I did my morning walk trough the gardens and animals. The sundown deck was also good

Having to pay to get into the falls when before it was free.

The location cannot be beat! We didn't even realize that the falls are essentially in the back yard of the property and that the hotel cost includes unlimited access in/out of the park. There were animals roaming around - monkeys, zebra, giraffe (!) - and we could just walk among them. With this hotel there is also access to the restaurants and amenities at the Royal Livingstone just next door. Honestly I wish we could have stayed for a week.