beautiful grounds, nice room, friendly staff. live music was nice.

EDIT: After posting this review the hotel called me and made it up to us. couple of gripes. when we arrived we asked for a room with a tub. we were assured our room would have one. it did not. when we got to the room there were dirty towels on the floor. We called in and asked if we could switch rooms, they said they’d call back but didn’t. we didn’t push it too hard since we were only there for one night. finally just asked for fresh towels. they brought them promptly. I let reception know our issues in the morning. they apologized but didn’t really do anything. for the price of this place I would have expected at least something small comped or a fee waived. was a bit of a bummer, our one year anniversary and newborn twins at home for this one night..

All the staff were really friendly and service was great. A particular highlight for us was our hike with Ed, which the hotel offers as a complimentary outing. Ed was super enthusiastic and it was a real highlight of our trip. The lobby is very comfortable, with board games for guests to enjoy over a glass of wine. We also enjoyed the live music and food truck, which is open on Fridays and Saturdays.

Great environment, So relaxing. Lovely comfortable room and bed. Had a fabulous meal at Sante restaurant Staff were great. Valet and car parking very good.

That there were no spa appointments available for our entire stay Noone could tell us what /if our Platinum Accor membership had any benefits at this hotel despite it being a member…?

It was wonderful to come down with my wife and visit friends for Easter in Santa Rosa afterwards. Absolutely wonderful to visit and spend some time in the Spa area and sitting around the outdoors. Forrest was a fantastic server!!

Everything was fantastic; I do wonder what has happened to your Crape Myrtles on site though (My Wife and I are Arborists) we assumed they had to be that heavily trimmed because they blocked views from the Rooms. Just wondering! Everything was fantastic

The room was small but clean and well kept. We had the second floor with no elevator which was okay. We did not use the spa it was an extra 49 dollars. We did not do breakfast but went to dinner. The menu was a lot of fish dishes which my husband enjoyed. The meal was expensive but delicious. Recommend reservations to eat outside.Pool was great especially on the hot days. Loved the hotel shuttle to Sonoma square. Taking bike ride today free with hotel.

Everything was great

The property is beautiful. The grounds and rooms are decorated fabulously and are very lush as well as comfortable...

The hotel was very very crowded with families and lots and lots of kids and dogs. our room was across from an ice machine in a cavernous hallway so it was pretty loud most of the time. For the pricing , that part was disappointing.

We liked that the fireplace was always going during a cold visit. The food was excellent - great and creative breakfast menu, excellent dinner options both at Sante and in the Bar.

Not a big fan of pets at hotels. Unfortunately, the spa pump went out during our visit so we could not enjoy those facilities, which looked very nice.

We utilized the restaurant for breakfast and evening meals. Food, wine and service were excellent. Our spa day was outstanding for options available, food choices and simple opportunity to sit and relax the entire day.

Hidden fees. A resort fee was added to the room charge each day and the the aggregate was charged an additional 14.25% for state, county and local taxes. I sure the fine print of the booking made some reference to these fees, however, fees that amount to nearly 15% of the total charge should be more prominently disclosed.

The spa and geothermal pools were amazing. The room was a little small. Grounds were picturesque all around beautiful and staff was very friendly. Outside seating was not the cleanest but was very comfortable. Fire pits made for a leisure cozy atmosphere.

The outside furniture could be a little more tidy.

The room was very comfortable. If we had stayed longer, we would have use more of the facilities available to us.

The telephone did not work and I had to use my cell phone to call the front desk. It was difficult to figure out how to work the Keurig coffee machine. It would be better to have written instructions available.