Call for great rates
+1-833-728-2041816 reviews
From
$12610-20 Lake Street, Melbourne, 3023, AU
Reservations:
+1-833-728-2041816 reviews
1/77
From
$126Call for great rates
+1-833-728-2041Pet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free spa
Hot tub
Air conditioning
Private entrance
Welcome to Mercure Melbourne Caroline Springs, where comfort and convenience meet in the heart of Caroline Springs, Australia. This elegant 4-star hotel is just a short 0.8mi distance away from the city center, offering easy access to all the attractions and amenities this vibrant city has to offer.
With 816 reviews, our hotel has received accolades from many satisfied guests. From the moment you arrive, you'll be greeted by our friendly 24-hour front desk staff, ready to assist you with any needs or questions you may have. Enjoy the breathtaking views of the lake from your room or balcony, and unwind in our indoor swimming pool, spa, and hot tub. Take advantage of our fitness center to keep up with your workout routine, and treat yourself to delicious meals and refreshing drinks at our on-site restaurant and bar.
At Mercure Melbourne Caroline Springs, amenities such as private parking, room service, and air conditioning are provided for your convenience. We also offer pet-friendly accommodations, making us the perfect choice for travelers with furry friends. The hotel is wheelchair accessible and offers facilities for disabled guests, ensuring a comfortable stay for all. Prices start from just $126 per night, making Mercure Melbourne Caroline Springs an excellent choice for travelers seeking comfort, convenience, and great value. Book your stay with us today and experience the best of Caroline Springs.
But wait, there's more! At Mercure Melbourne Caroline Springs, we have two stunning pools for you to enjoy during your stay. Our indoor pool is perfect for year-round relaxation, offering you the opportunity to take a refreshing swim no matter the season. And don't worry about the temperature, as both pools are heated to ensure your comfort. So whether you want to swim some invigorating laps or simply float around and soak up the sun, our pools are here to provide you with a delightful and refreshing experience.
When it's time to satisfy your hunger, look no further than our two on-site restaurants. For a casual and family-friendly dining experience, head over to Westwaters Cafe. With its modern ambiance and a menu that caters to every taste bud, you'll find plenty of delicious options to choose from. And if you're in the mood for something a bit more upscale, make your way to Westwaters a la carte Bistro. Here, you can savor delectable dishes in a sophisticated setting, perfect for a special night out or to celebrate a memorable occasion. With these fantastic dining options just steps away from your room, you can indulge in culinary delights without ever having to leave the hotel.
At Mercure Melbourne Caroline Springs, we make it easy for you to settle your bill. In addition to accepting cash, we proudly accept a variety of payment methods, including American Express, Mastercard, Diners Club, JCB, Visa, and Eftpos. So whether you prefer to pay in cash or with your preferred card, you can choose the payment option that is most convenient for you. We understand that simplicity is key when it comes to the payment process, and we strive to ensure a hassle-free experience from start to finish.
With a range of room types available, you're sure to find the perfect space to suit your needs. Our standard King rooms offer comfortable accommodations for up to three adults and two children, with the added convenience of a king-size bed. If you're looking to upgrade your experience, our Superior King rooms feature a spacious balcony and breathtaking lake views, allowing you to relax and unwind in style. No matter which room you choose, rest assured that smoking is not allowed, ensuring a fresh and pleasant atmosphere throughout your stay.
Book your stay at Mercure Melbourne Caroline Springs today and discover why we are the ideal choice for travelers seeking comfort, convenience, and exceptional service. Whether you're here to explore the vibrant city or simply looking for a relaxing getaway, our hotel has everything you need to make your stay unforgettable. From our inviting pools to our mouthwatering dining options and convenient payment methods, we aim to provide you with a truly enjoyable experience from beginning to end. So why wait? Experience the best of Caroline Springs with us, and let us make your stay a memorable one.
Closest airports
Melbourne Airport
6.8miEssendon Airport
8.7miAvalon Airport
26miPet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free spa
Hot tub
Air conditioning
Private entrance
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Kitchenware
Kitchenette
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Parking On Site
Standard King Room with King Bed
1 King Size Bed
1 Sofa Bed
270 sqft
Private Bathroom
Balcony
Private entrance
Flat-screen TV
x3
+
Indulge in the comfort of our spacious Standard King Room, featuring a luxurious king-size bed and accommodating up to 3 adults and 2 children. Enjoy the convenience of a private bathroom, balcony, and a range of modern amenities, ensuring a relaxing and enjoyable stay.
Standard Lake View Room with King Bed
1 Twin Bed
1 Sofa Bed
270 sqft
Lake view
Private Bathroom
Balcony
Private entrance
x3
+
Wake up to breathtaking views of the lake from the comfort of your Standard Lake View Room with a King Bed. This spacious room features a private balcony, a flat-screen TV, and a private bathroom, making it the perfect retreat for families or couples wanting to relax and reconnect with nature.
Superior King Room with Balcony and Lake View
1 King Size Bed
325 sqft
Lake view
Private Bathroom
Balcony
Private entrance
x3
+
Immerse yourself in luxury and serenity in our Superior King Room with a breathtaking lake view from your private balcony. This spacious triple room features a comfortable king-size bed and modern amenities to ensure a relaxing stay for you and your loved ones.
Superior King Room
1 King Size Bed
325 sqft
Private Bathroom
Balcony
Private entrance
Flat-screen TV
x3
+
Experience absolute comfort and luxury in our spacious Superior King Room, boasting a generous 323 sqft of elegant living space. With a private bathroom, balcony, and a plush king-size bed, you'll have everything you need for a memorable stay.
Studio Apartment with King Bed
1 King Size Bed
270 sqft
Private Bathroom
Kitchenette
Balcony
Kitchenware
x3
+
Welcome to our spacious Studio Apartment with a king-size bed, accommodating 3 adults and 2 children. Enjoy a private balcony, air conditioning, and a kitchenette in this modern and cozy accommodation.
Privilege King Room with Lake View
345 sqft
Lake view
Private Bathroom
Balcony
Private entrance
x3
+
Indulge in our spacious Privilege King Room with stunning lake view. Enjoy the comfort of a balcony, air conditioning, and a private bathroom in this stylish double room, accommodating up to 3 adults and 2 children.
8.3
816 reviewsFrom
$126Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Breakfast
Featured reviews:
🇦🇺
Samantha
9.1
9.1
I work across the word in the shopping centre and me and my colleagues were going out for a Xmas party during the week. I decided to book a room so I didn't need to travel home and could make the morning that little easier after the night. The room was quite spacious, very clean, the bed was super comfy, the bathroom was great the shower is massive with good enough pressure. The restaurant was nice, went there for breakfast. Was reasonably priced and delicious! The guy who took my order was friendly and accommodating! I was able to check in early during my lunch break which made it easy.
I didn't like that I didn't see that a $250 bond was required and didn't state that during the booking process. I paid and booked with my card and it would have been better if that was used if there were issues. I now have to wait 5-10 business days to get it back before Xmas which is super inconvenient. My room was #323 ,close to the lifts, however you really can hear people coming and going, the doors are rather loud too.
🇦🇺
Tracey
9.1
9.1
The room was very clean and very spacious, the bed was comfortable although we do prefer a firmer mattress which no hotel/motel has. Was surprised to see there was a mini bar but the prices were very much overpriced. We had a lovely view although didn't get to enjoy it as it was just a one night stop over after a day/night wedding. I personally would've like of liked a streaming channel eg. Netflix. The bathroom was in mint condition and the walk-in shower very large. I really like that you could only reach the accommodation levels via keypass as there is a bar, restaurant and pokies on the ground level. Loved the free undercover parking!
The only thing I do have a complaint about was my hubby was unable to sleep as the heater was noisy when turning itself it on and it kept him awake... didn't bother me. He looked everywhere for a remote and was unable to find one, however in the morning as we were leaving he noticed the heating/cooling panel next to the door. The bathroom had two large narrowish frosted glass panels that were on the wall where the bed was... it looked really nice but hubby was concerned at using the light to have a shower while he couldn't sleep as I was sleeping on that side of the bed and facing that wall.
🇦🇺
Kennedy
9.1
9.1
* comfortable beds * beautiful bathrooms with beautiful big shower rose * total blockout for sleep * good noise insulation between rooms * friendly helpful staff * very clean * breakfast package * free parking * lake * proximity to shopping centre * flexibility and service in promptly moving us to the other side of hotel where it was quiet when the council without notice were doing all night bitumen works right out front of the hotel * pool and spa and gym great * live band on Saturday night
* my friend was not allowed to smoke on her balcony and I think this is utterly unreasonable being that it is more outdoors than the sheltered outdoor area off the bistro with the ashtrays and she had to keep going down there to have a cigarette - yes she should quit but why can't she smoke on the outdoor balcony that's walled off from adjacent balconies? * glad doors coming off car park and from lobbies into hallways where rooms are are not sliding doors but heavy swing doors which were hard to deal with with heavy or bulky luggage - not will thought out. * I hate the pokies downstairs
🇦🇺
Seyla
10
10
We paid extra for the renovated room on level 2, and it was massive. Huge and spacious.
I would have liked for the hotel to offer a room type with 2 double beds. I stayed with my husband, along with our 10yr old daughter, who had to stay on the fold out bed, which we had to pay an extra $40 per night for. I like to stay at hotels where children should be able to stay for free using existing bedding. This Mercure does not offer a room with two double beds.
🇦🇺
Maria
10
10
The Caroline Springs Mercure was a palace. The rooms were huge and extremely clean, and the beds were so comfortable. I liked that we could also eat downstairs in their restaurant and the food was first class. Every member of staff, from the front desk, housekeeping, and servers were extremely amicable. They engaged in conversation with you and made you smile. Everybody was so happy. We will be back to visit soon.
There was nothing to fault, everything was amazing.
🇦🇺
Graeme
8.2
8.2
convenient location
we decided to dine in the restaurant were ushered to the table of our choice and then that was it the young waitress never came back no drinks no nothing as decided to leave she casually asked if we were going i simply smiled and said stay there and keep talking to your friend on an other note the Thai restaurant across the road was fantastic
🇦🇺
Dianne
8.2
8.2
Mecure was lovely, we had a funeral and they let us have an early arrival after some negotiation. The bed was very comfy would have liked a view of the lake instead of a building site but it was OK.its right across the road from a small shopping centre and the highlights were a very reasonably priced breakfast in the Cafe the next morning, free car parking, very clean and very quiet.
It was a little stressful when the first receptionist was arguing about whether I requested an early arrival to change clothes before the funeral, which I had an email to prove it. But she couldnt find it. Luckily an older receptionist came along to help out as we only had an hour to get to the funeral.
🇦🇺
Danielle
9.1
9.1
The rooms were really large and spacious and comfortable. The staff were all really friendly and helpful. Honestly, the staff made the experience that much nicer, particularly the bistro staff and the front desk staff.
The only thing I didn’t like (and it was only a small thing) was that a glass of water I had left on the bedside table was left there after the room had been made up on one of the days. It wasn’t a bother, I just thought it was something that is usually included so if not please disregard!
🇦🇺
Clare
8.2
8.2
Very clean and comfortable room. Good amenities around the hotel.
Staff on check in sat down and behind desk so couldn’t see them so not very accessible to ask questions. Staff not particularly friendly or helpful in offering support for local public transport options or any other information. Didn’t like the $5 fee for room service. Pokies are extremely distasteful at the front door
🇦🇺
Marjorie
8.2
8.2
Room was clean, location was close to my work and theres a shopping complex opposite to it with lots of food choices.
There were no slippers in the room and when I called and asked for it I was told that they only provide them for Gold members which I find very odd.
Airports
Melbourne Airport
6.8miEssendon Airport
8.7miAvalon Airport
26miAirports
Melbourne Airport
6.8miEssendon Airport
8.7miAvalon Airport
26miAttractions
Melbourne Star Observation Wheel
12.1miLygon Street
13.2miMelbourne Regent Theatre
13.4miMelbourne Royal Arcade
13.4miMelbourne Museum
13.5miCollins Street
13.5miMelbourne Town Hall
13.6miForum Melbourne
13.8miKings Domain
14.4miRod Laver Arena
14.6miAAMI Park
14.7miLuna Park Melbourne
15.9miBrighton Beach
18.9miCaulfield Racecourse
19.1miMount Macedon
24.4miWestwaters Cafe
Ambiances
Family Friendly•ModernWestwaters a la carte Bistro
Ambiances
Family Friendly•ModernLocation
IndoorFeatures
HeatedAvailability
All seasonPet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free spa
Hot tub
Air conditioning
Private entrance
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Kitchenware
Kitchenette
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Casino
Live music/Performance
Live sports events (broadcast)
Pool table
Temporary art galleries
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Indoor play area
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Restaurant
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Smoke-free property
Internet
Wifi
Kitchen
Electric kettle
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Free spa
Hot tub
Indoor swimming pool
Massage
View
Lake view
From
$126Check-in
From 14:00
Check-out
Until 10:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and charges apply.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2 - 2 years
Extra bed upon request
$26 per child per day
3+ years
Extra bed upon request
$26 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Diners Club,
Mastercard,
JCB,
American Express,
Visa,
Cash only,
Eftpos
This property accepts cash.
At what times are check-in and check-out at Mercure Melbourne Caroline Springs?
If you're staying at Mercure Melbourne Caroline Springs, the entry is set at 02:00 PM and exit is by 10:00 AM.
Does Mercure Melbourne Caroline Springs provide parking options?
Yes, there is parking available at Mercure Melbourne Caroline Springs. The hotel provides free private parking on site, and no reservation is required.
What are the rates at Mercure Melbourne Caroline Springs?
The base rate at Mercure Melbourne Caroline Springs is approximately $126. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
Which room categories can I book at Mercure Melbourne Caroline Springs?
The hotel offers Standard King Rooms with a king bed, Standard Lake View Rooms with a king bed, Superior King Rooms with a balcony and lake view, and Superior King Rooms. All rooms have a size of 269 sqft or 323 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate 3 adults and 2 children, and all have one king size bed.
Which amenities can guests enjoy at Mercure Melbourne Caroline Springs?
Guests at the Mercure Melbourne Caroline Springs can enjoy a variety of leisure amenities during their stay. They can visit the on-site casino for some entertainment or relax by the indoor swimming pool, which is available all year round and heated for maximum comfort. For a more luxurious experience, guests can indulge in the spa and hot tub facilities.
In the evening, they can enjoy live music or performances, or have a drink at the bar. For those who wish to stay active, the hotel offers a fitness center and also features a pool table for some friendly competition.
Families with children can take advantage of the playground and the family-friendly ambiances at the hotel's restaurants. The Westwaters Cafe and Westwaters a la carte Bistro offer modern dining options for guests to enjoy.
Overall, guests have a range of options to make their stay at the Mercure Melbourne Caroline Springs truly enjoyable.
Is there a swimming pool at Mercure Melbourne Caroline Springs?
The hotel has one pool available for guests, which is an indoor pool. This pool is available year-round and is heated.
Is there an in-house restaurant at Mercure Melbourne Caroline Springs?
Yes, the hotel has two restaurants on site. They are Westwaters Cafe and Westwaters a la carte Bistro. Both offer a family-friendly and modern ambiance.
Does Mercure Melbourne Caroline Springs accept credit cards?
Yes, Mercure Melbourne Caroline Springs accepts credit cards such as American Express, Mastercard, Diners Club, JCB, and Visa. They also accept cash as a payment method.
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