Quest Epping

This is great location close to shops and restaurants. The staff were lovely. We arrived not feeling well. They let us into our room early and let us have late check out the next day. We were so appreciative. The place is very clean and quiet. I would recommend Quest Epping and definitely will be staying there again. There is a coffee club 20 metres away who open early for breakfast. The staff there were lovely also. TGIF is also only 20 metres away which was great for dinner and drinks. The hotel has snacks available for sale. We used the washing machine and drier to clean some dirty laundry. They gave us extra washing powder and towels when we asked. Teriffic place to stay 10/10

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Location with immediate access to cinema, shopping centre, restaurants and other services. The loungeroom in the 2 bedroom apartment was spacious, the kitchenette perfect. Air conditioning in each bedroom and living space. Nice and dark for sleep.

Shower over bath which has steps to it not friendly, together with the shower rose (with low water pressure) positioned immediately above the water faucet (which stuck out into standing space) and the mixer out of reach unless in the bath under the shower rose made for a frustrating bathroom experience. The hallways very hot as if heated during summer. The car park is not undercover or secure. International Roast coffee sachets provided (the worst) and never enough milk for more than 2 coffees for a 2 night stay. For the price I think some decent coffee and milk not too much to expect. Beds are 7 out of 10 confort at most. All kings made up of 2 king singles and inadequate matress topper.

24 hours reception was great for us as our flight landed late and got there at 1am. Asked the night staff member for a 12pm check out to give us enough time to rest and shower. Also helped with luggage at to the room

Night staff member not very proactive. Saw us arriving, him with hands in the pocket, us struggling with luggage while also handling the baby. I've had to ask him for assistance with the luggage, otherwise not sure if he'd jump in. At check-in paperwork asked us for a $300 deposit !!! No where in my booking was mentioned so and I'm not going to let you hold my money while you have copy of my ID and CC details. The staff member said in case we destroy something, like what 😱?? No hotel asks for a deposit anymore, what did he think we were going to do in that room, after arriving Jet-lag tired with luggage and a baby???? Felt very awkward about it.

Rooms clean Balcony spacious Kitchen was amazing The Washer and Dryer so modern and up to date Shower was soooo spacious Bedroom either two singles or 1 dou le. Wardrobe had alot of space. 2 tvs 1 in lounge 1 in room Shoping and eating out soooo convenient and close by. Youre literlly on top of it. So many delicious restaurants and takeaways available. I am going to be staying there next time in Melbourne

There was a faint smell in the room but disappeared after a couple of hours with the sliding door open

I liked how close it was to the shops, it was lovely to be able to walk out the doors and go to the shops. The beds were very comfortable, the bed cause use some lock on wheels, as I noticed it kept moving,

I didn’t really have any issues with property it self at all, was a really lovely stay, one thing I would of liked to know prior to staying was the bond, which was 300, while I could afford it, it did come as a shock before hand

What a fantastic stay. Beautiful big comfortable beds that I just melted in and had the best nights sleep. Great heating for us cold frogs! The bathroom was lovely the show great. Everything was lovely and clean beautifully presented. The staff extremely accommodating on a last minute late night booking. Thanks Beautiful people 😊. Besides quest is always a garented pleaser Everything, I choose Epping this time because of all the amazing restaurants close by . Thanks for a great stay

Nothing to not like

- Front desk staff were friendly, kind, thoughtful and helpful. - The shower was great — good water pressure, beautiful large shower head. - The bed was very comfy. - Loads of natural light in the room thanks to very large windows. - Lots of nearby food options (nice pizza at Saluti next door!)

- Not super close to the train station — about a 15min walk (fine if you’re not dragging a heavy suitcase in the rain though I suppose!) - There was nothing to not like! it was simple, clean and comfortable — a nice stay

Great location, attached to the large Shopping plaza. We needed to be in this part of Melbourne, so this was perfect.

The carpets in the room and in the corridors could do with a steam clean. The pillows were too high and too firm. Suggest a mix with softer pillows in combination with the present firm ones.

Reception staff are very friendly. The room was large, clean and very modern. Private parking away from the shopping centre was good.

The Quest Epping is really just serviced apartments and not a traditional hotel. There is no room service, breakfast or mini bar in the rooms.

I have booked this twice and I will be regular customer from now on. What made our stay even more pleasant is the lovely Front desk personnel and the friendly staff over the phone. I highly recommend this place due to amazing amenities, excellent customer service , accessibility to family activities, shopping centres and food location. It's worth the price. Thank you Team Quest. Excellent job!

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