Novotel Marseille Vieux Port

The hotel is conveniently located in the Old Port, close to all the main tourist locations but at the same time far enough from the downtown action. Everything was within walking distance, and if needed, taking a public bus to and from was super easy. The breakfast was excellent!! Great variety of options. The staff super friendly and welcoming. We loved our stay and we’ll return for sure!

The only thing we found a bit uncomfortable were the parking spaces, they tend to be super narrow. We had a rental car for one night and struggled to park while trying to avoid scratching another car.

Loved the size and layout of our room - There was plenty of space for 3 people. The breakfast was fantastic and had so many options. Location was great, close to town, buses and shops.

The pool was very cold and needs to be heated. The sun only slightly warmed the pool during the day and it was too cold to use after 4pm. There was also so many smokers at the pool, it really ruined it for those trying to relax. I wish they would ask smokers to only smoke in the upper pool area, so those who don’t want to be exposed don’t have to be. Also, rooms need more power/usb outlets. There was no where to charge our phones easily, and it’s really frustrating. Please put some USB plugs in the lamps or bedside tables.

The staff were very friendly and helpful, specially Camille (cannot remember his exact name ) was very attentive and friendly with our son. The terrace has a really good view and the swimming pool was perfect.

The fire alarm went off twice in the same day, one at 3:30am in the morning. No ideal when you want to relax and you are with a 1 year old baby. The air con could have been a bit more powerful considering the weather was so hot.

Good location. Friendly staff. Great breakfast

Room was very hot and air conditioning seemed ineffective at cooling it down. We had mixed responses about cost of the car park. One receptionist said we had to insert our ticket and pay, a second said we had to insert our ticket and not pay but a third said that we needed a separate ticket to allow us free exit. Quite costly to park so glad we enquired several times!

The hotel is located in an amazing location. very close to the beach and up the road from the port! There are lovely views from the pool/bar outside. We also are at the restaurant which was gorgeous. We really enjoyed having access to the pool, it was lovely to relax after a long day of sight seeing.

The drinks were kind of expensive (€14 for aperol spritz), and the room could have been more updated (eg. wall paper). we also didn’t have a great view.

Great hotel for a night or 2; amazing location with great views towards Vieux Port or Palace du Pharo.

the hair dryer in the bathroom is annoying, only blows for 30 seconds than you need to let it charge and start again and so on; impossible to have a blow dry . I actually had a bad hair day so that was not great.

Helpful staff, great underground parking, great location, epic petit dejeuner with a view of the old harbor.

Room was a little too modern, lots of hard surfaces, not much charm. We planned on visiting the town, but les manifestations were right outside the hotel, so we just hit the road--Marseille, un autre jour.

We loved our evening meal in the restaurant, the staff and the food were just great! The hotel location is great being just enough away from the mayhem of the main port, it's like an oasis after some time in the bustle of Marseille.

I would have picked a better room if I could, though it served its purpose well.

The staff were amazing and so friendly, the breakfast was amazing and all facilities and extras were also the best! The only thing I would say is that it's a shame the decor in the rooms and elevators is very tired. The hotel needs a make-over in the rooms and halls. The rest of the hotel was amazing!

Decor in the halls, elevators and rooms was so tired and dated.

Room was comfortable and spacious, everything I needed. Temperature was just right which is a nice change as normally I find hotel rooms too warm. Breakfast was great Restaurant food tasty Views on Vieux Port amazing

the view from the room