Grand Swiss Hotel0

I liked the lovely staff. They were really friendly, caring and helpful. The room was clean and the location was perfect for walks around George Town with plenty of restaurants, excellent street food and live music venues nearby.

The structure of the building causes the sound of loud conversations to amplify down the hallway. While it was often quiet and peaceful, there were, however, several family groups staying during the week we were there who conversed by shouting from the doorways of their multiple rooms sometimes 6 rooms apart. I know it's a big ask of the hotel's charming staff to confront noise-makers. I don't know what the solution is. Perhaps more signs requesting quiet or even silence after 11.00 pm would help?

For my opinion, this hotel should have a little space for Muslims to pray.Its true, there is a mosque next to the hotel but not everyone is allowed to enter the mosque because of pandemic.So, why don't this hotel make some space for prayer.? Thank you

this place is located in the middle of town Frm here you can just walk to little Indian and many places. Cafes and restaurants all are nearby just in walking distances

on my last day stay there was cat baby sound frm our room celling it was like a car just give birth. the shower wasn’t hot enough. we will get a bath in cool water so I hope the hotel can improve on shower

Location is good, and walkable distance to many food stalls and bars. Facilities are well equipped. Bed is in good quality. Desk provided is good for light working.

The aircond is dusty, perhaps a service will be better for people whose nose are sensitive to air quality.

Location alone score 10/10 marks. You cannot go hungry and you'll be spoil by choice of food, just a stone throw away. Luckily it is 10doors away from the nearest open bar/ music clubs, you get a peaceful night sleep.

Didn't notice during booking, the room has no tv. Anyway, it was a biz trip. I only use it for resting.

Very friendly staff at reception. Good location. Both Rina and Nas ( new staff) were very helpful with directions and my friends and I will definitely recommend this hotel to friends and family. Thank you Rina and Nas.

Maybe could be cheaper??

The environment is superb, the location is perfect, and the staff were very friendly. Overall, I enjoyed the stay here.

Probably can work on the soundproof issue and do maintenance checks on the facilities from time to time. It would be great if a hairdryer is allocated to each room.

Everything. Awesome.

Should have hand shower together with rain shower. Beds need to be a bit more comfy. Had body pain.

The location is superb, walking distance to most of the tourist spots, lots of eateries around the hotel. Love the bed and the shower. The staff is very friendly and helpful.

Just the cleanliness of the ceiling and door in the shower. Please clean or change the rubber on the door and the dust on the ceiling.

it’s strategically located other attractions. the staff are accommodating and they upgraded my room free of charge.

there’s no lift and only one water dispenser per floor, which is quite a walk from my room.