Cozumel Hotel & Resort Trademark Collection by Wyndham

Great location. Close enough to the main town to walk to different restaurants and shops but far enough away for a quiet resort feel. The property is a little dated but well maintained with plenty of nice features. The pool area is fantastic and nice terrace for breakfast overlooking their private beach area and drive center. Overall, an excellent value.

I did move rooms because the first one was one that corresponded with the next room with an interior door (designed to accommodate a family). That feature made my room very loud from noise coming from the room next door. My new room was much quieter as it didn't have that connection to the next room.

We were so pleased to find ourselves at the Wyndham Trademark Hotel on Cozumel. It provided a gentle, welcoming environment after a busy, frenetic day of travel. The staff support in reception was so helpful and welcoming. That same support was present in all the staff members we encountered. This is not a new hotel, and she’s showing some age, but the setting and staff and amenities, including pool area abd breakfast abd beach overlook, made up for any details in age. This is a hood place to stay!

The wifi has greatly improved since our last visit. That made us very happy. I can see that improvements are being made. However I miss the beautiful statue that was beside the fabulous pool. Comfortable beds and great A/C. I prefer to have meals at the waterfront restaurant, I wish more meals were served there. Dinner at sunset there would be lovely!

The food has not improved. Its not very good. That's the main issue with this property. I love trying new things, but most dishes were bland. The specialty nights foods were better. I don't do all inclusive, so I pay for our drinks, so it would be great if the paid drinks were better. I understand making small low quality drinks for all-inclusive people who may abuse the program, but if I'm paying full price for each drink, it should be worth it....

Beach is great, but NOT sandy all the way. Water can be accessed via stairs. Offers all options from sun to shade, sunbeds and -chairs, hammocks. Direct scuba diving option from the beach! Or book a boat trip with the on-site dive-shop and embark right next to the hotel. Breakfast was good. Drinks at bat are good quality and cheap. {except beer}

The room was adequate. However the door to the adjacent room (romms could be connected on demand) did not block any noise. You can follow the entire discussion of your neighbours Dinner had poor quality and limited choise.

The pools were great and spacious. The beach front is quite lovely also, tho it is separated from the hotel and is across the street. The water pressure is surprisingly strong. My showers were amazing! Some places I’ve stayed on the island only offer cleaning every few days or so, but they came by every day and cleaned my room, which surprised me. I appreciated that, and I could tell that they took Covid cleaning very seriously. Also, the tv was easy to figure out. Usually it’s not, which isn’t a huge deal, but this one was, so I was able to watch some shows in Spanish and work on my pronunciation:) The staff was super helpful also. Very kind. It’s a huge place, so just be mindful that the place may be very busy….

The wifi can only be accessed in the lobby, which is a huge pain in the butt. As soon as you leave the lobby, you have no more connection. When I said this to the front desk man, he said that the modem was in the lobby, so that’s where the signal was…..but for such a large establishment with so many people, it would be wise to amp up the wifi.

Very friendly and helpful staff. Great breakfast buffet. Great location. Chedraui grocery store is 4 blocks away. Cheap cab ride to town but is also a good walk. Nice big pool. Good seaside snorkel area. Nice clean room. Comfortable bed. Good water pressure in bathroom.

We only stayed for two nights and did not book the AI option. The hotel is really nice (though needs some patch up in some places), but all in all we had a great room with all the amenities we hoped for. The staff was very nice and helpful. Breakfast was good - nothing special! We really enjoyed the pool!

Since we did not have the AI option it was a little hard to pay our drinks with cash, since there was never anyone who could do it or we had to wait extra long on change.

The rooms were nicely laid out. It was great to be able to watch TV in English. The pool was very nice to relax in. Also the evening music was nice, even if I didn't leave my room in the evening. It sounded like everyone was having a good time!

It was a bit weird to step so high up into the tub and to get out of it almost was a bad landing. I am pretty accustomed to the height to get in and out of a tub and I wasn't ready for the extra step out. Also found the height of the showerhead to be a bit low. And I'm not a tall person.

I loved the breakfast buffet. The servers ere excellent, Cornelius was my favorite Location can’t be beat, best in the island for me as Its close to town, great snorkeling dock for dive boat pickups The activities staff was great! I enjoyed pool volleyball and used the bicycles the include daily for rides around the island. Housekeeping was the best ever, keeping everything very clean

There isn’t much variety with the lunches and dinners. I did not do the all inclusive so enjoyed the many close by restaurants but did eat the included breakfast buffet every morning. I would always opt to not do the all inclusive option. You can still purchase items from the menu and eat with other diners but you also can choose to leave and experience other restaurants

well situated, always clean and good A/C

rooms and gym out dated (feel like going back in the 70s! No mini fridges in the room and showers/bathtubs should be upgraded…this is not what you expect when booking at à Wyndham!