Hotel La Casona Real

The staff was outstanding. I do not know their names but everybody was smiling and it appear they enjoyed working there. I only had one complementary breakfast due to my early morning schedule. Today was my last day there and I had breakfast. It was very good.

The staff was outstanding. I do not know their names but everybody was smiling and it appear they enjoyed working there. I only had one complementary breakfast due to my early morning schedule. Today was my last day there and I had breakfast. It was very good.

Breakfast is included in the price quoted on booking.com and was very tasty and substantial. Breakfast is serve in a very pleasant area close to the pool and under a palapa. This was the best thing about the hotel.

The hotel is 4 or 5 blocks from the ferry area, so the walk may be a little far for senior citizens or the disabled. We were there in February so the climate was relatively cool. But in the summer season it will be a very hot walk from the ferry.

rooms comfortable, as advertised in pictures. excellent service, friendly staff! cute hotel cats! breakfast was wonderful and included with stay. right in the heart of the Mexican side of Cozumel. 5 minute walk from the more tourist focused areas. sad we only had one night here, everything was perfect. zero complaints

this property had nothing to dislike. Every single bit of our stay from check in to check out was perfect!

good location, only 5 mins from the downtown Where the ferry terminal is located. u Can easily Walk from the terminal ferry to the hotel. the staff was Nice and the room was allright.

the only negative thing about this hotel is there was no safe box in the room. they had one big one in the reception, Where u could leave ur stuff with the receptionist so she would store it for u.

Everything!! Beds comfortable, ac cold, ceiling fan didn’t make noise. The hotel is spotless. Those ladies constantly clean. The decor and colors are so pretty. The pool is big. Really nice courtyard. Friendly and helpful staff. Two gorgeous cats to protect the place 😉 They let us check in early too.

Breakfast was good and entire staff excellent. Location on very busy and noisy bar close by but we were so tired it didn’t bother us. We slept with no problem. The hotel is old but clean and convenient to town. For the money it was fine.

good price, friendly people, very clean and nice pool to relax

we slept on the street side and it was very noisy of the traffic and the bar across the street. even with earplugs in you could hear it☹️ ask for a room facing the pool.

Very clean and quiet. Close to the ferrys, water and tourist area. Friendly and helpful staff. The breakfasts were pretty good. Our room was very nice and a good size.

Good breakfast, friendly staff, great location, comfortable bed, great pool area, quiet.

I wanted to check out later due to a late flight, but even though the place was mostly empty they wanted me to pay more for a few more hours.

The staff were great. Miriam and Gloria made breakfast every morning. They treated us like family. The cleaning staff never stopped.

Nothing bad