Hotel Las Cancelas

* Location is superb. You can see the Avila Walls from some of the room windows. And it is just a few steps away from the Cathedral and the centre of the ancient town. * The building itself is beautiful, and decoration is stunning. * Not good or bad, just if you go by car, be aware of the tricky road you should take to get to the hotel parking. We had to call the hotel so he could explain to us manoeuvre to manoeuvre to get there.

* The fact that the room was exactly above the terrace... People enjoying their time drinking until 2am+ was a bit difficult to get some sleep.

Location is exceptional (they back up on the wall of the Cathedral, and 3 minutes from the walls). It's a historic old building, but the facilities have been updated very nicely. A special call out to the staff who went above and beyond (e.g. walking with us to our parked car, to guide us through the streets to the parking area) - Michael, Diego, Felipe, and the lovely lady who looked after us for breakfast and got up early for our early departure. Totally professional! And their restaurant is exceptional - not just an easy, "in hotel" type of eating experience (and that's coming from a pair of foodies who did their research)! Breakfast was excellent too.

Well, nothing the hotel can do about it, but the last few minutes to the hotel are a lot of one-way streets that googlemaps does *not* accurately navigate - twice we ended up in one-way dead-ends. You need to contact the hotel staff once you are within the old town limits.

The hotel is right inside the Avila city walls and has on site parking. It is right next to St Teresa of Avila Cathedral and has its own restaurant and a great little pub courtyard. Breakfast is served to you and was great. Staff don't speak much English, but were very accommodating.

Whats not to like? The city is magical and oozes history. Just know that this a typical Spanish holiday destination. Not a lot of English spoken and don't plan to eat dinner early. The restaurant kitchens generally don't open until 8:30 pm.

Nice location, nice building. Breakfast, tolerable.

Very old telephone in the room, yellowed. The channels on the TV were organised in a weird way, like there were two different channels representing one channel (numbers 5 and 6 for example) one was standard definition and the next one HD but it's the same channel... Just eliminate the standard definition version to provide a more coherent experience for the sake of the guest.

Excellent location in this very picturesque town. very comfortable and spacious room with good sound proofing. Good selection for breakfast and the lady overseeing breakfast was very pleasant and helpful. Adequate wifi. Everything was very clean.

A couple of members of staff could do with a little more training in customer service. On the whole, a nice comfortable place for an overnight stay.

the location is perfect. the stuff were friendly, efficient, helpful. the lady at breakfast was trying super hard to accommodate us.

there is no elevator- kind of hard going upstairs with heavy luggage. the corridor and stairs are dark, you have to figure out the location of the light switches, we stumbled a few times.

Excellent location, wonderful staff, great food! The room was cozy and clean, and the shower water was hot and the AC cold. It really could not have been better. Note: if you are driving, review the video. It will give you all the information you need.

Lovely old building with very good parking, nice restaurant. Staff very helpful especially when trying to find the hotel which is near a gateway behind the city wall, the trouble is you are not allowed to go through the gate.

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Location excellent but access to their parking challenging. Very narrow roads. No lift in hotel which may be issue for some guests. Food was good but expensive. Staff very friendly and helpful.

No lift in hotel. Food expensive.

The location is inside Walled City and is not easy to drive to. I would recommend parking outside in a secure car park only 200 yds away. A member of staff came with me and helped me navigate to secure hotel parking.

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