Pierre & Vacances Benalmadena Principe

Reception desk open 24-hours. Friendly staff. We asked for extra pillows, and got them straight away. Didn’t know there would be cleaning service mid-week, which was a nice unexpected. Swimming pool was open - although cold, which is normal at this time of the year, it was nice to lounge around and soak up the sunshine.

Checkin was slow, but staff were great and would recommend the place.

The apartment was great, if a little tired. It was spotlessly clean and very well equipped.

Our experience at reception could have been better. On presenting ourselves at the desk we were ignored by the girl for a good few minutes. When she did eventually acknowledge us she made us feel as though we were putting her out. We’re still waiting on a smile or even a thank you. On checkout there was a man in reception and our experience couldn’t have been any more different. He was extremely pleasant and polite. It’s just a pity the girl wasn’t the same - she could learn a few things from him.

I found my room to bright spacious and warm. The bed was comfortable and the bathroom towels and bed linen changed regularly. I had a se view and south facing room which was excellent with plenty of sun in the morning. The room overlooked the pool. The cafeteria was good for coffee and snacks and the staff very polite. The hotel is in a great location close to the beach restaurants and the Mercadona supermarket.

Not much. The staff are very friendly so no complaints. This is my third time staying at the hotel and will return. The hotel is very quiet and you never hear any noise during the night. You get the feeling the the staff at reception are always around to help and have lots of local knowledge.

The aparthotel is very well situated for easy access to the beach & numerous bus stops for visiting Malaga & resorts in all directions. There are plenty of bars & restaurants within easy walking distance & there is an excellent supermarket nearby. The reception staff are very friendly & helpful. We particularly enjoyed the convenience of staying in a very well equipped apartment, combined with the services of a hotel.

This property is in a very good location shops bars restaurant so promenade five mins away . I traveled by myself and felt very safe also big lock 🔒 on the door on the inside so it was nice to have that extre reassureance

The only thing I did nt like was I asked if possible to have a room with a pool view on sea view if one was free , and they replied it would cost an extra €65 for this .. it was nt a big deal it did nt really matter

The hotel met all of our needs,accommodation was clean and very comfortable.kitchen was well equipped,beds very comfortable.chambermaids were amazing,on 2nd day replaced towels,asked if we wanted our room cleaned.Reception staff were 10/10 Location was only a 5 minute walk to the beach and lots of lovely restaurants

We were very happy

Spacious comfortable apartment

On arrival the room we were allocated did not match up with the pictures shown on Booking.com. We requested a different room and the receptionist was very helpful and changed the room for us eventually after we complained. Booking.com should make it clear that a different room maybe offered to the ones in the pictures, ie not poolside We would not have booked if we had been aware of the type of room offered,

The location is excellent we come here every year and always enjoy our stay.always enjoy the facilities the staff very friendly and with spa been taken over by new people it's bonus to have that to go and use get away from it all.

We coming here good few years now just feel some apartments could do with bit upgrading.my husband slept on the pull down bed he just found bed bit hard.the furniture could do bit updating.

Great location only 3 minute walk to the beach and balcony a nice size same with apartment more than enough for 2 people

The bed wasn’t the most comfortable as it was 2 beds pushed together and you have to pay €200 deposit when you get to the hotel

Really high quality building. Lovely bathroom. Good black-out blinds. Thé café downstairs was handy, the little supermarket is ace. The access to the balcony from both rooms was great. Water pressure in the bathroom was good.

It was a bit small for a family of four. Our two kids wake easily so we took the sofa bed. Arranging the room to clear space to convert to bed mode each night was a bit faffy.