Renaissance Beijing Capital Hotel

1. The breakfast is excellent, very good spread. I like the spaciousness of the dining area and club floor. 2. Navigator Aimee is very helpful and accommodating. 3. The staff at the concierge are friendly and helpful. 4. Commend Ms AiMee for her good friendly service. 5. The complimentary pressing of 2 pieces of clothings daily is very good for business people.

There is no coffee machine in the club rooms. The staff at Club Lounge are below expectations. The timing of the evening snacks and drinks at the Club Lounge is too restrictive and unfriendly.

The staff and the neoghbourhood are really really excellent. Metro shuangjing is just 600m away. There's nearly none of the usual mariott ripoff tactics, and the staff isn't constantly out to get tips like in the USA. Bedding is tiptop, pool is strange but refreshing. There is a park to the north that gives access to a very long pedestrian path along a river which goes all the way to the main station (about 8km).

Generally some of the fittings are flimsy but thats endemic to china

The stuff are nice and polite, always willing to help with different issues. The room is very clean. The location is close to subway and bus stations.

The food prices in the restaurants are very high, comparing to the quality. There is very little seafood in the so called “seafood fried rice”, and the chicken congee contains almost no chicken. I walked for 5 minutes to the 富力广场to take my lunch and dinner, and I went to outside Starbucks to have breakfast.

My room was nice and big with comfortable beds and a nice view. The bathroom was my favorite part: A spacious shower with rain head and seat; a large luxurious bathtub that I could relax in; a separate toilet that opened automatically when I needed it, complete with bidet! The room service was also very good and came quickly when ordered. I was truly able to relax in this room, which was the entire point of my stay. The breakfast was great as well. It was a buffet and had a perfect mixture of Chinese and Western food. There were pancakes and an egg station, fresh fruit, pastries, traditional Chinese dishes, a cheese selection, fruit juices, and a coffee bar with a selection of fresh espresso, cappuccino, or lattes made to order. All the staff were kind and helpful, especially in the restaurant during breakfast. I would absolutely stay at the Renaissance again on my next staycation in Beijing for sure.

I can't think of anything I would change. I liked everything about my stay.

Great service and great location. Special thanks to Gary who was extremely helpful especially for logistics and transport.

A cozy quiet hotel for a sound sleep. Subway station in walking range. I left my stuff in room and they mail it to me after a simple phone call.

Nothing

location. staff. cleanliness.

looking a little tired compared with my pre- pandemic stays

Everything

Nothing at all

Loved this hotel. Attention to detail. We will choose Renaissance again for a city staycation.

The variety of the breakfast menu was good and taete good.