Grand Mercure Gandhinagar GIFT City - An Accor Hotels Brand

The Staff is really good & cleaned the room on regular basis Used to keep the towel, toiletries & water bottles on daily basis without a miss

No Mercy shown by the hotel/booking.com and had to pay extra charges for the stay additional person in the room. However, it was a doubled bed that I booked. I wanted to cancel the booking the day i booked it. This hotel's policies are not good. Breakfast : you have a lot of options in breakfast but the quality not good. For e.g Fruits, Juices Double bed: too small for 2 persons Staff the reception not courteous, helpful. The didn't bother to ask for luggage transfer to our rooms and we carried it ourself. Not at all worth the price.

All the staff was very polite and helpful. Manager-Mr. Sayantan, Restaurant staff, catering staff and yes the maintenance staff, every one was very good.

What you can improve is a bit of food taste. I am not saying that the food was bad but yes by addition some more chefs with different other speciality will help a lot. Also, the staff at the entrance was looking bit confused because in morning my car came to pick me up bt the staff there asked him to go somewhere, I don’t what happened, and n new car came in the gate for some other guests and when I told them that this was for me then these people woke up and said sir this was for you. If some car is to the hotel gate then obviously that would be for a guest. So this was bit awkward.

I had a 2-week stay related to business and the staff were so helpful and friendly that they made me feel at home. The room was very comfortable and clean, and the food was excellent. Besides that, the amenities of the hotel are very varied and well equipped. The location has a easy access to both Gandhinagar and Ahmedabad.

The surroundings are still full of building sites and it's difficult to walk and get entertainment or food outside of the hotel, but this is natural as the financial and technical hub where the hotel is located is still under development. I am looking forward to going back in a year and see the place, I am sure it will look great.

the location was very far from the city ad from such essntials such a s a phramarcy for medical emergencies

the fact that taxes are not ncluded on the advertised prices. this makes it seem like the hotel gives value fo rmoney yet it is expensive to stay there. would appreciate it if the hotel advertises actual prices so that customers know what they are getting into.

Good comfortable stay. Staff was very especially friendly and helpful. Location is excellent, especially if your work in the same business district. Good food & restaurant options within the hotel itself.

All great except that the rooms are slightly compact and have no dedicated area to keep/open suitcase. Also, the staff asked me to pay for all meals right away rather than letting me charge to the room.

Ambience was excellent with very caring staff. Our stay was made very comfortable by their keen attention to details. Ms. Aditi at front office was very pleasant and helpful.

The so called third bed.....sofa cum bed for the third guest was in great need for repair. Highly uncomfortable and the springs were jutting out and hurting. My friend had a hard time sleeping at night.

The location and moving about within the hotel is good. Junior suite room overlooking the main road has an excellent view. Food options were good. Enjoyed the pool. The staff at the front desk were helpful.

During the stay i saw that the staff would not vaccum the carpet nor would they mop the floor. The queen size bed was super duper soft due to which one sinks all the way down.

very good SPA and swimming pool.

Far from city, restaurant is not up to standard. Small room. The towels are not fresh smell its looks longtime in operation. No only issue box available in the room.

The ambience and the class maintained at the property. Not much to point out as far as I remember.

The hotel is far from Ahmedabad and Gandhi nagar. This, Hotel should have their own taxies or else they arrange a taxi for customer. I had a bad experience of booking OLA. It takes too long to get a taxi or for that matter auto over there. Finally , somehow I had Uber taxi after an hour or so. So, yes getting a taxi/ auto is the only problem/ disadvantage for this property.

Location is good and nice stay

Actually there rates for room dining are high, Also they take payment straight away after the delivery not at the time of checkout. As a routine visitor they should give that previlege to their customers