ibis Mumbai Vikhroli - An Accor Brand

We booked this hotel several months in advance of our trip. The package was for room, one way airport transfer plus either dinner or breakfast. We chose dinner. It is about 1hr by taxi from the airport, depending on the time of day, but the low price made the time getting there and back to the airport worth it. In fact, we had a free tour of Mumbai! Prepay fare from the airport to the hotel was approximately 500 rupees. The hotel price for transfer was 1200 rupees. Make sure you have google maps on your phone as our driver didn’t know the way. It just made the journey all the more amusing. Check in was good, room clean and tidy, bathroom spotless providing soap and shampoo from refillable containers and unlike a lot of Indian hotels everything worked. The buffet dinner was also very good and provided filtered water from refillable containers. The bar was well stocked and reasonably priced. Check out was also good and the taxi back to the airport arrived on time. An excellent stay and excellent value. Would stay again.

Nothing

The staff was excellent. The room is a but small for a couple but fine if travelling by oneself. The restaurant is spacious and well laid out. The breakfast is excellent not only in terms of variety but in taste too. A special mention has to be made of the library next to the bar. Its stocked with some exceptional books which covers almost every taste. The gym on the top floor is well equipped for a good work out. On the whole, an excellent experience.

No complaints at all. Only suggestion is to make available a list of the available TV channels in the rooms. Its difficult to keep scrolling to search for available channels .

Very nice staff, always very welcoming and friendly. Especially Ms. Komal was very attentive and very helpful and also the chef Mr. Nilesh maybe I am pronouncing his name wrong, but he was very nice and helpful during the breakfast he always remember what I need specifically the white egg omelette. The hotel is clean and nice and very close to the R City Mall

Nothing much to highlight, but the waiter at the coffee area can be more prompt

It was clean, comfortable and very friendly staff.

Had to call maintenance staff several times during a 1 night stay. The TV wasn't working at first, and once the power issue was sorted, the controller kept restarting for some reason. The locker was out of battery and needed to be replaced. The key cards didn't work always, and I had to visit the reception twice. But in all instances, the staff were very friendly and fixed the issues immediately.

This is the second time i stayed in the Ibis Vikroli hotel and it was excellent. Room was neat and clean. Bathroom was also clean. Room service was good. Also the Canteen service was very good.

When i try to book a cab or taxi the receptionalist told to boom through ola or uber. Taxi or Cab service should be provided by hotel instead relaying on third party.

Excellent place to stay. Good value for money. Staffs very courteous and helpful. Samiksha (from ibis hotel restaurant) and Priya ( assistant manager) and others did their best to provide outstanding hospitality. Highly recommended place to stay. We will come again!

The bed was worn out a little I believe as it was not flat but slightly curved. Too much use possibly. Made sleeping somewhat difficult and uncomfortable because of the not so flat surface. Room 810.

IBIS Vikhroli is probably the best affordable yet luxury hotel in Mumbai. Our rooms, the food, the ambience and the staff were all fantastic. We were on a business trip and we would come back late at night and we could still get fresh, hot, yummy food for dinner. The staff was very accommodating too. We have stayed here for the last 2 visits and will stay here for the future visits too. Breakfast buffet was totally worth it.

Time they take to serve the food in a-la-carte.

Wow the spread was awesome. Lots and lots of things to have and begun the day on a very happy note. The breakfast spread will put many a five star hotels to shame. The process of ordering from the live kitchen was easy and quickly delivered to the table. Believe me no table had a number on it but the item ordered was correctly delivered. Wow Wow Wow. The happiness quotient in the hotel is very high with smiling faces all around. Special mention - Ajay from housekeeping what a wonderful guy and was of great help. Ms Pradnya and Ms Shruthi from front office. Exceptional and so professional. All the best to the entire team.

Missed my morning newspaper but hardly matters. Went to enjoy my stay not disturb it with not so good things happening all around. Will have to seriously do some snooping around to find what I didn't like.

Highly recommend. Exceptionally clean.staff very helpful. Breakfast great.

Had to call the staff two times to fix the TV. It didn't work. Also they offer Netflix but only if you have your own account. Was woken up every day by staff knocking at neighbour door. They left me alone but that woke me up every single time. Anyway. I would come again. I was very satisfied.

Breakfast was good. Some improvement can be done with more varieties like puri bhaji or croissants baked beans scrambled eggs etc. more varieties in fruits can be provided

A small gym facility like walker etc will make it even better do that the people who are conscious of their health feel more comfortable.