Joia Hotel & Luxury Apartments

Peaceful and calm atmosphere, very quiet area. The breakfast room was underground in a beautiful converted basement with exposed brick walls and ceiling and beautiful lights, the staff at breakfast were very friendly and helpful as were the receptionists. Nothing was too much hassle for them :-) Very good value for the price paid.

Restaurant was closed due to a wedding, so we had to get dinner from elsewhere. Also after a storm the Gardner had the leaf blower out getting rid of al the fallen debris from bushes and flowers, but could not reach our private sun lounge area so we had lots of bits al on the floor.

We booked this hotel as a place to sleep so we could catch the plane the next morning. I wish I could have spent more time at the hotel because the grounds are beautiful with and amazing high pool which we could not enjoy since we did not have our swim suits.The Breakfast buffet was a feast for kings and Queens with chandeliers and all. The grounds are maintained and beautiful foliage and bunnies. The room was huge, very clean and well stocked with everything you need for a comfortable stay.I will say that the pictures do not give it justice. They need to hire a professional photographer. What a wonderful surprise this hotel was.

I can not think of anything that I didn't like and I am very picky.

Great big room with private entrance and a garden, perfect for my pet. Beautiful green area in the hotel. I could not use the swining pool but it looks nice.

The breakfast was served downstairs in a kind of cave, very basic..with all the beautiful space and area they have outside, I think it could be a more enjoyable experience. Also as I was with my pet, it was not possible to go with him in the common areas and they don t offer a delivery in the room to composate, but I think most hotels have the same pet policy. I red in the comments when I booked that you can not use the kitchen as nothing is available unless you stay more than a week, so I took what I needed with me to be flexible with the pet and I could use it...so if you stay less than a week and need the kitchen, get everything with you! They charge 20 euros for the pet when most hotels charge 10 euros, but it still worth it as you have a private garden.

The staff was helpful and quite nice.

I could not understand why a four-star establishment would require an extra payment for eggs for breakfast

Everything. Ideal for pairs but with a car. Very romantical and calm. I red about breakfast complains, but breakfast was amazing, also service. Most we enjoyed private spa - hydromassage bath tube on suite. Thats the one that makes this place magical for us, beside of amazing countryside peace and park garden surroundings, we were happy to stayed out of a city rush for a while!

All was great, but bottle opener and some cutlery on suites would be great.

Almost everything; the place close to the airport which we needed early in the morning, the reception, the room itselt.

It is winter, we understand that the electricity is expensive. However, if you know that there will be guests, you could have turn the heating on, et least at the minimum. At 9 p.m. when we arrived we entered the freezing apartment, it took quite a time to make it warm.

Beautiful setting, great breakfast, wish we could have stayed longer to take advantage of pool.

A little far from Bergamo airport and train station, Taxi fare was 40€ each way, so if staying over night to transfer to Milan not a great location

it’s super relaxing, the pool is amazing and super quiet, perfect for some time off work

the only problem is the mosquitos, we couldn’t enjoy our little garden because of them

beautiful apartment bed was very comfortable

the location isn’t good if you do not have a car as it is far from shops and restaurants

Everything was perfect. We were just sorry that we could only stay 1 night and we didn't get to enjoy the beautiful pool.