Grand Hotel Moon Valley

Everything was great. We really enjoyed our stay in this nice hotel and felt like home. The location was strategic and we could easily reach all the touristic attractions. The staff were professional, helpful and very friendly. Thank you everyone for your kindness and thanks to Rosy who made sure our room was perfectly clean and in order every day with a nice good morning smile and thanks to Marianna for her kind service during breakfast and for bringing our coffee even before asking for it🙂

The staff were extraordinarily friendly, which made a great impression on us and made our stay extremely enjoyable. Umberto and Vincenzo were especially hospitable and attentive to ensure our stay was perfect. The swimming pool and surrounding furnishings were a great highlight. Similarly, the balcony views overlooking the Gulf of Naples and on to Vesuvius were magnificent. The pizza served in the poolside restaurant at lunch was the best we have had on this trip! 👌 The hotel is convenient to Seiano station which provides easy access to Pompeii, Vesuvius, Herculaneum as well as Sorrento in the other direction. There are some great restaurant options close by and a fantastic deli/minimarket across the road.

Nothing negative to comment on re our stay at this great hotel!

Great location, great service

Couldn't use wifi in room. Swimming pool full, no sunbeds available.

We had a great stay at the Grand Hotel Moon Valley as a family of six including children. The staff were super friendly and very accommodating especially when it came to dietary requirements in the dining hall. Super clean hotel both inside and out. The pools are great especially the smaller shallow pool which is perfect for toddlers. The hotel is set in a beautiful location with views of Vesuvius and the surrounding area and we enjoyed many an evening at the poolside bar watching the sunsets. Great breakfast selection and fresh pizza at lunch for only EUR 10.

The inside of the hotel could do with a little bit of a facelift as it’s starting to look a little dated. While the food was always fresh the evening menu only had a couple of choices on it. Shower leaked in both rooms.

Would definitely recommend Grand Hotel Moon Valley. The view was just breathtaking to wake up to every day. We loved the location, the atmosphere and the facilities. The staff were very helpful and the shuttle bus made everything so convenient. We tried a local restaurant Il Ritrovo del Amgli that did gluten free pizza and was just 5 minutes walk which also added to our holiday experience.

The annex room was very noisy so we asked for a move to the hotel which was perfect.

We really liked the room with sea view, the view was actually one of the best in the area. The staff were friendly and helpful. We had breakfast each morning and the service and food were both excellent .

No complaints at all with the hotel. However the location was different to where we believed it to be. We thought the hotel was nearer to Sorrento. We also thought it was in Vico Equense from the description on Booking.Com. The hotel is actually in Seiano. There is a train station here so we were able to go most places by train.

It has 2 lovely swimming pools where young children can enjoy some splashing while the grown up can enjoy swimming. The location is also great for visiting Sorrento, Positano and Amalfi Coast.

Room is a bit outdated but overall is clean and comfortable. Perhaps the shower door should be upgraded though. There was so much water leaked out the door gap when taking a shower.

- An excellent, refreshing 25m pool with a fantastic view - Tasty breakfast - Clean facilities - Helpful staff

- Not recommended for dinner (food is not good value for money). - Some staff members struggle with speaking English, resulting in attending to Italian guests first. - A bit noisy at night (hotel is located on main street)

Since there were very few people staying during Covid, we've got an upgraded superior room instead of economy one (we didn't have to pay additionally). The views from balcony were top class. Also, we were surprised with the pool area, which is spacious, modern and also providing breathtaking views to Napoli surroundings.

The breakfast during Covid were rather poor. But we can't expect full Swedish table when we are the only guests :)

The staff were helpful with lots of our questions. We received an upgrade on arrival.

The road to hotel from train station on arrival was hard with luggage, wish we had known this in advance.