Riad Viva

Here we (6 people) stayed for 2 nights. We are satisfied about how welcoming people are here! We arrived a bit earlier, and host welcomed as with traditional tea, and also checked in earlier. The staying in beautiful Riad Viva was such a great experience. Redone answered on all our questions about transport here, and offered us to leave bags before and after cheking time, as we had time to go exploring Morrocco. I't was a pleasant stay here, thank you!

The best about the stay was the staff!! Especially the night guard. Extremely friendly and kind!!! I was on my own with my 2 boys (11 & 9) but I was so well looked after and felt so safe! My boys were even invited to come and watch football with him!

Set in a residential area you follow a cobbled street from the main road. Don’t be alarmed by the appearance of the street, the Riad makes up for it at the end. Once the doors are opened you’re greated by an incredible open space with palms and flowers and romantic lighting. An idilic setting with loads of comfortable seating and beautiful atmosphere. The rooms are spread out across 3 floors and the dining area is up on the roof top or on the bottom floor. Rooms were cleaned everyday and the bathrooms were traditional and very pretty. The roof top with small pool is filled with flowers and pretty birds and there is plenty of shade to hide from the midday sun. A very quiet location with very attentive staff.

Shortly - Everything was Perfect! :) Very warm welcome by Maria, she explained everything and made sure we feel comfortable and homey all along our stay. They served a mint tea with nuts while we waited for our room (we arrived too early). The room was amazing - the style, the comfort, the cleaniness.. Jaw-dropping. Bed was extremely comfy, we slept a lot and also eat a lot :D because their kitchen was as great too! Had our room cleaned every day, the ladies were really nice and helpful too. Also they looked after my plush bear well :D Without asking they made our room more comfortable (got an extra little rug as the stone flooring was a bit cold for me but they sorted it out without me asking for it, very thoughtful!! ). Also got an extra plate for my soap, which was melting in water otherwise, which I wouldn't mind but how nice is to care about that too... Thank you , ladies! The night receptionist - Redouane, was a great guy! Very friendly and helpful, gave us best advices and tips for our holiday, also where to eat, what to try as (we're courious about the life of the locals). We couldn't complete fully, so next time we will!! :D Always he cared about how do we feel and how our experience was. Couldn't be any kinder for sure!! And also get on well with my dear husband who don't usually talk to people :D ... But Redone definitely found the tone with him and also get him a proper handmade jumper and a hat too, my hubby was all over the moon, and shows it to everyone now... :D We stayed over New Years Eve, and had a delicious candle light dinner at the Riad - the food was extraordenary... Everything was just way beyond expectation!!!Best food we ever tried -and we love to eat! :) We couldn't thank enough your care and all your work for making our stay wonderful! I hope we'll see you again!!

We had to come home and work again! :D We would love to stay longer, couldn't try everything but next time!

My stay at Riad Viva was simply magical. The Riad's stunning architecture and cozy rooms provided the perfect escape. The terrace swimming pool offered a perfect relaxation between sightseeing the city . Yet, what truly made my experience exceptional was the impeccable hospitality of the staff. I felt truly valued and cared for throughout my stay. I highly recommend this Riad to anyone seeking an unforgettable retreat in Marrakesh.

While my overall experience at Riad Viva was enchanting, I must express some disappointment regarding the additional dinner package offered. Though the chicken tagine served was undeniably one of the best I've tasted in Marrakesh, I found the overall value for money lacking. The dessert, consisting solely of strawberries, felt underwhelming, especially given the price. Additionally, the extra charges for bottled water seemed unnecessary and somewhat exorbitant. Furthermore, the description of a candlelight dinner was misleading, as there were no candles provided, only a few scattered rose petals, which didn't quite match the ambiance promised.

The friendliness of all the staff and management. They were so willing to help with all our questions and needs.

Not a ‘didn’t like,’but the walk down to the Riad was quite far for an elderly person pulling their suitcase - but, of course, the Riad would have arranged a porter to help if we had asked - as they did when we left the Road on our last day The property is really very nice. The roof garden is a relaxing place. The one problem we had was with the shower tray in the bathroom.. the tray is too shallow, and it didn’t drain fast enough to prevent overflowing - but it is not a major problem.

When you arrive you think the area could be a little sketchy - but it really is not. Even after dark. And as soon as you buy something from the little shop in the alley, you have a friend for life I am sure. The area is about 10 minutes walk from the hussle and bustle but it is great to be able to come back to peace and quiet and chill on the rooftop. The place is absolutely gorgeous and the staff are helpful and friendly. Breakfast is more than adequate. Some savoury (like an egg) would be nice.

We had 2 sofa beds and a real bed. I slept in the real bed and it was not comfortable. The sofa beds were great so I couldnt get anyone in my party of 3 to change. The real bed was old and a little lumpy and the pillows were either too hard or too soft. Although that really is fully subjective. Despite sleeping badly, I really would come back. The whole place is just great! :)

My partner and I stayed at Riad Viva in a deluxe double room on the ground floor which had a large bed, little seating area and a bathroom next to it with a shower. The Riad was clean and very pretty, staff were lovely and attentive however breakfast was not great.

With a gluten intolerance I had to bring my own food each morning as there was nothing I could eat, the breakfast was just bread and pancakes no fruit or vegetables. You have to walk through a bit of an alleyway to the Riad, which is a bit annoying but probably a good thing as it makes it quiet at night. I would have liked the bathroom door in the bedroom was not solid.

The staff were so lovely and accommodating - we were welcomed with mint tea, had fresh breakfast supplied every morning, and time was spent showing us where things were to go see. The building was beautiful. Room was cleaned every day.

We had a great experience until, unfortunately, the last night. We were on the bottom floor and some guests decided to spend their time in the lobby and were very loud, where we could hear every part of their conversation in great detail until about 1/2am. Probably more of a reflection of the guests than the riad, but I suppose to be mindful if you're located on the ground floor

The riad was stunning the staff.redouan layla fatiha meryem hassna were out of this world they treated us like we were family. It was so warm a home from home. They were so helpful always smiling asking if we were ok. Redouan make the best cup of tea by far in marrakech never in all our travels have we met such lovely people in any accomodation we have ever stayed.as a holiday closes i always want to get back home.see family own bed etc but not this time i did not want to go. It was a wretch for my wive and I. This is a great place and will return.

The roads and the mad traffic. Mistreatment of horses donkeys .the dogs and cats