SureStay Plus Hotel by Best Western Sacramento North

Gated parking lot was a good addition felt safe. Rooms were clean staff was nice.

I didn't like stipulations of the promotion on the stay two days get a day for free. We obviously qualified for the two night get a day for free but due to booking issues or third party issues qualifications were dismissed even though cash was paid on property. We feel if two nights can be verified as a state paid night then regardless the extra free line should be rewarded. That's it

The hotel is very nice and accommodating. The room was very nice and clean. The water pressure was so goood. The Wi-Fi is very fast and reliable. would recommend if you want a venue close to Discovery park for events like Aftershock or other festivals.

The pillows were very flat and uncomfortable. The breakfast was very much the same every day with minor alterations like instead of sausage patty's its bacon or sausage links.

The breakfast is the best love the orange juice The rooms were nice and neat I loved how friendly the hotel staff is did I mention the breakfast which is open from 630 till 930 am !!!! Handsdown the best stay for the ratings me and my kids enjoyed oursepv3s and we felt safe I love the fact we are near a police station and they have cameras everywhere .....

I only wish they had extended stay packages we would've definitely stayed longer

I LOVED MY ROOM, RM 237 IS MY FAVORITE 💖 I WILL ALWAYS ASK FOR THAT ROOM. THE STAFF WAS GREAT. ROOMS WERE CLEAN AND THE MAIDS WERE VERY NICE 💖

I wish there were thicker blankets on the bed , we were cold, and I called the office to see if a worker could bring me a few creamers up for my coffee, and she said she didn't have any too do it, so I walked down there to get the creamer and there was 3 employees standing around and no guest, someone could of brought me some creamer. That would of been great customer service.

Staff was very accommodating and kind, gave us extra forks and plates for my baby girls birthday.

Our room was in the back, but I was assured that it would be safe. Normally I like to face the parking but this is a personal preference. I will say that most of the outlets were loose and the freezer did not keep our ice cream cold (needs a heavy defrost). But it was good enough and if I'm ever in Sacramento again, I would consider another stay.

This location is close to downtown Sacramento. There are restaurants in walking distance, gas stations, and attractions. The staff was nice and able to accommodate me, as well as provide additional information about nearby attractions. Their Continental breakfast is very good.

The only issue I had, was that I was unable to ascertain the room with a jacuzzi as it was already rented.

I like the balcony facing the pool that it was a private balcony. The staff was great they were very helpful. I also liked how the room looked it was a different carpet and a totally different look from what I seen online but the floor design was really nice I like how everything was set up.

I did not like when I asked for towels I felt like the towels were not big enough. Also they had told me there was no more sheets for a king size bed. Walking up stairs was okay I felt like there was maybe two or three steps that needed to be looked at they felt kind of wobbly but they were still intact you can still walk up and down them.

Front desk was very informative ? Polite, professional, kind and funny. We have traveled and stayed at mini hotels from budget to high end and luxurious. The staff at the front desk treated us as if we were at a high end resort, The general manager set the pace and example for her employees! The price was well worth it for a budget hotel this is the best I’ve seen. The rooms are very clean beds are comfortable property is secured and safe, pretty breakfast and coffee is always a plus. I would definitely recommend this hotel to my friends and family

Nothing unless you charged more money 🤷🏽‍♀️

I liked the friendly staff and hospitality and the morning breakfast was very good. The price of the facility was better than most major hotels chains and it included the breakfast at a comparable price. This one bonus will have me coming back again and again!

I did not like the fact that the refrigerator was set to low and I had to use one of my tools to adjust it. There was an instance where I was moved to another room due to a pending inspection and the room switched to had a non-working AC until I was shown it needed a reset of the switch at the plug I point. Otherwise, everything else was very good. My stay was so satisfying that I extended my stay by one more day!

The balcony, the price. There is a liquor store within walking distance.

The staff was rude and acted like lil creepers! I would not come to this hotel if I was just with females or if I was traveling with children!! They literally posted up outside of my room and stared until we finally went back into our room, it was weird. Then as soon as we got into our room, there was a knock at the door... Some guy had knocked to ask if we needed any drugs during our stay!!! He said he could get it all!!! WTH!?!? The room with the balcony price wise was fine, but the staff and the people the staff allow to hang out there is just a big NO!