SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

The hotel was very clean and the staff was great. The bed was very comfortable and the location was perfect.)

The room was small with little room to put anything away. We were there for six nights and basically living out of a suitcase. A bureau would have been nice. The only closet was a small utility closet. There was a safety bar in the shower but it was under the shower head, not the side that most people use when exiting the shower.

Location is ideal. Staff is professional. Staff is friendly. COVID Protocols are excellent. Great bargain. Lots of parking.

The limited time to access coffee. Perhaps another hour would be helpful.

Great location. About 20 mins from downtown San Diego, 30 from Legoland, and 20 mins from the San Diego Safari Park. Perfect location for our family trip. If you need a location to centralize your to-do trip, this location is worth it. I would book again.

I requested housekeeping for my stay, but never once did someone come by. Lost of communication somewhere? Perhaps. Maybe next time.

It was clean, good location, nice staff, coffee and water available almost 24 hrs a day. Pool and spa clean and maintained very well. Slept well.

We couldn’t open the window at all to get some fresh air. Very little storage area for our clothes.

Clean, quiet, good location near freeway and some restaurants. Friendly staff especially Breakfast staff was very attentive and friendly.

Air conditioner in room rattled with noise but got used to it.

I liked the size of the room. The extra sink was great for washing bottles and the fridge worked really well. The breakfast was good and it was close to restaurants, the , and gas station

The bathroom sink had little bugs flying out of it

This hotel was great for our needs, and the staff was very kind and accommodating. We did not spend much time at the hotel, as we were just staying for one night to attend a wedding party. I very much appreciated that the hotel allowed us to check in a few hours early. The room was larger than I expected, and included a mini fridge, sofa, and several other amenities. The location was convenient for our stay. If we visit this area again, I would like to stay here.

The staff were polite, knowledgeable, and they were always in a good mood. I arrived to breakfast about 9:45, and it was acceptable. The food was warm. I only wanted fruit, yogurt and coffee. The rooms were exceptionally clean; there were hygiene products in the showers. We had enough clean towels and soap. The carpet, bathroom/flooring, and sinks, countertops were clean. Even the TV area, cabinet tops were clean. The facility was quiet, and we slept well. We had to leave a day early, and the Front Desk Representative told us we would only be charged for only one night.

The decaffeinated coffee carafe was cool, but the others were hot. The carafes did not run on electricity, so it appeared that there was a certain amount poured/replaced at a time. I understood the concept, so I asked for help. One of the desk representatives (who wore glasses) warmed the coffee in the microwave. She was great! It appeared that the front desk and kitchen staff could use another representative, for the amount of incoming guests.

breakfast wasn't great , wasn't bad . the location is perfect, close to I 15 , but not to noisy, all in all , a pretty nice place to stay for a week. 2 thumbs up

out of everything , your breakfast could use a waffle iron . you really should fix the elevator, it makes allot of noise, or don't put any rooms for guest next to it.

Breakfast was good.. Facility was clean.

Having to pay for parking. Upon arrival, TV cable was disconnected and so were lamps. Was able to connect easily though, so wasn't really a problem.