Sonesta ES Suites Torrance Redondo Beach

Breakfast was decent. Scrambled Eggs every day, Potatoes each day then sausage links, bacon and sausage patty rotation. Oatmeal each day. Cereal offered on one of the 3 mornings I was there. Sour Cream, Salsa, shredded cheddar each day.

The nightly price change from Wednesday, Thursday and Friday. Price escalated on Thursday and again on Friday.

Outdoor property, staff have excellent directions to our room. They property itself was beautiful and well cared for. The hot tub was out of service, which was unfortunate considering the weather the week we were there. The room was very spacious and well set up, perfect for a family of six. Location worked well, food was very close by and fairly adjacent to everything we wanted to explore, considering typical LA area traffic. Breakfast options were consistent with varying protein option every day. The hot breakfast was convenient. The pancakes were the best option as far as I was concerned, flavor wise anyway. Landry room had two paid washers and two free washers, I used 3 different ones, all seemed to work well. Dryers were all free but 2/4 were out of service. The staff at the location were very pleasant.

The hot tub was out of service. One day the eggs and potatoes tastes very much like chemicals. What seemed to be long term guests did not like when I used two washers at one time or that there was a child present in the laundry room.

Staff was very friendly

Beds need to be replaced as well as all the furniture. Very very very outdated!

The staff was beyond customer service friendly.

3 flights of stairs and no elevators. Consider updating the decor in all your units

clean and perfect for families

the breakfast server was very rude and would make rude comments. At one point we went for breakfast and he shut off the lights denying us breakfast even after he saw us waiting in line.

I liked that it was a suite big enough to accommodate my family. The breakfast buffet was amazing and the staff was polite and attentive. The front desk lady was a little slow but she was super helpful while a line turned behind us. She helped us and explained everything while she did it.

I didn’t like that the TVs were older. The one in the living room had a vcr. No options to explore online or on demand content. Only basic cable.

The location was great! Easy access to get around town, loved the community feeling of Torrance. The hotel is extended stay so there are a lot of people who are staying there for work making it feel more like a community apt location rather than a hotel. Room was adequate and had kitchen facilities. Enjoyed my stay there.

Laundry facilities were in high demand and multiple machines not working. Being an extended stay this should be addressed. Other than that no real complaints.

The front desk staff was very friendly and accommodating (especially Gerald and Sara). I liked the apartment style format. Some rooms were adjoined but my space had one unit above and one on one side. my unit felt more private and personal. I had a separate bedroom, living area and kitchen/dining area. You could have a hot breakfast every day and the food, for the most part, was good/tasty. the meat rotated but the other food offerings were the same. lastly, it was well lit throughout the property at night and very pet friendly.

I had a unit equipped for wheelchair accessibility so my bathroom did not have a door. The only access to higher levels was by stairs. The grounds were gardened well but the pavement looked like it hadn’t been cleaned in months.

The manager was super friendly with great energy. The breakfast was very good, my kids were obsessed with the pancake maker. the 2 bedroom rooms was really nice to have. dog friendly environment, easy parking in front of rooms. nice park a block away with walking path and playground.

the dishwasher interior needed to be replaced so we didn’t use. there were not sponges. adequate for 6 night stay but lack of oven limited our cooking.

the suites were nice. my whole family could be together. laundry is free, which makes that a plus. staff was great. it’s close to all the stores. food chain restaurants.

that the house keeping was every 7 days. they need to change that up. make breakfast more exciting. maybe the hotel needs to invest in some waffle makers instead of those useless pancakes, just saying. fix the orange juice machine.