The Westin Chicago Northwest

Such a good spot if you want to be close to O’Hare but don’t want to deal with all the crazy there’s a huge long hiking trail in between buildings that’s very safe and fun if you want to be able to walk around in peace by nature, but also be right by your hotel and then drive a non-interstate road to O’Hare. This is the place for you plus the hotel awesome and has a great view

From the welcoming smiles as we checked in to the extra-helpful young bellman who assisted with our luggage as we left, this was a wonderful five night experience. We were there for a wedding reception on the third night, and the setting was glorious: a huge white tent, draped all over inside with white fabric between and around large windows overlooking a picturesque, fountain-centered lake and walking paths. Two bars, inside and outside with wait staff passing hors d’oeuvres and champagne glasses. Meanwhile, our mattress afforded comfortable sleep, the closet could accommodate extra clothes, and there were sufficient towels and extra pandemic-related cleansers. The most upscale in-house restaurant was still closed, but there were tasty alternatives in the more casual dining spaces. The staff was helpful and provided might be lacking in the room.

I liked everything about this property, once I got there… the hotel is at the confluence of three major expressways, and has typical Chicago heavy traffic, making it somewhat daunting to find the right lanes to enter the park-like setting. There are, however, a number of convenience shopping areas, and restaurants that are accessible on surface streets.

The gentleman who helped us check in was extremely helpful and cordial. We arrived on a flight from out of town well before the usual check in time but were given our room just the same. This allowed us some time to decompress after our flight before we had to get ready for the special event we came to attend

Nothing, it was perfect.

The room is clean and well maintained. The bedding is great for sleep.

1. Few Receptionist seems not well trained. 2. Smoking area is in front of the main entrance, but the seats are not well maintained, which spoils the environment.

Beautiful open concept

I wasn’t told about the hot water needing 15min to get to my tap in the morning. I also didn’t like how we couldn’t use the shuttle from and to the airport because it wasn’t running.

Did not stay for breakfast, but heard family members say how GREAT it was. My room was terrific and loved the robe provided. Bed was comfortable as were the PILLOWS.

Didn't see much HANDICAPPED Parking close to the entrance.

Clean, large and rooms were very comfortable. The restaurant and breakfast were amazing. I requested a crib and it was ready when we came into our rooms. Kids loved the pool and gym area.

There was no daily room service to empty trash.

safe secure comfortable spacious

the daily charges against my credit card no explanation at checkin or on the booking site I have to trust the the charges are reversed

The beds were comfortable, staff was nice, pretty hotel, great price, nice to have restaurants in the hotel.

Since it's built around an open atrium the noise from there travels up to the rooms. Slept with a white noise machine, that made it fine. Also, our bathroom was tiny with a very small step in tub/shower.

breakfast sandwich (egg, provolone on a croissant) from the coffee shop in the lobby was horrible and the wrappings smelled of mildew.