Best Western Plus South Holland Chicago Southland

The cleanliness...the breakfast was very good and satisfying....for the money, y'all were amazing....two👍👍up!! If y'all keep that up, I'll definitely stay each time I'm in Chicago!!💜

I wished that there was a server for the breakfast...with a glass shield over the hot food counter....it's great to be the first one down there to breakfast, which I was Friday morning, but late Saturday morning...the food had been pitched over by folks in pajamas and crusty faces....so I just had apple juice and peanut butter for protein....but that's minor...I just know from now on, be there early!!💜😂

Made last-minute reservations as we were in Chicago for a funeral. Communication regarding our reservation, which was done online, was good, and check-in was easy. The location was great for what we needed. The hotel was very clean. Staff was friendly and responsive. Having breakfast, which was good, was a real convenience. Overall, a good stay.

Had to ask front desk for clean towels because housekeeping didn't clean room even though door tag requesting service was hung on door. Was advised that new housekeepers were in training. Clean towels we provided right away.

I loved the location. It was centrally located between the airport & our visiting destination. The area did not offer relatively close restaurants, but across the interstate was available places to eat. I liked the convience of simple snacks available for sale in the lobby. The staff was friendly. The lobby was clean. Love the sitting area outside with fire pit. Rooms were clean. Couch free of smells and stains.

Did not like the dirty carpet in the hall and the loud operating elevator on the right.

I was glad about hot food being provided at this loc. However, there is some opportunity for improvement with the quality of the food. The eggs and sausage links could use a new recipe. The waffles and sausage patties were great! I could tell the space had recently been renovated. It looks very nice. The rooms were clean, fresh and decorated nicely. The bed was very comfortable. The hotel was quiet. I felt safe in the area. The front desk folks were very pleasant too.

The eggs did not taste good. The pillows were too soft for my liking. Everything else was very decent. I feel like I got a deal for the amount that I paid. I would stay in this hotel again and recommend it to others. The parking was convenient.

Al the hotel manager was very, accommodating to our check-in process. I had never used the credit card and it initially didn't go thru but Al helped straighten it out. Kudos to his patience and professionalism!

Only thing I had issue with was the hallway carpet was sticky in front of 307 and our shoes keep getting stuck to it. The entire carpets in the hallway really needs to be replaced.

Very good selections and staff was very good. Kept area clean and stocked.

The boards under the mattress were not even and the one sticking out cut both my husband's legs. He does not have good feeling in his legs and we did not know it was the bed that cut him. Had to go to pharmacy and get supplies to bandage his legs.

Allen, the manager was very helpful with some items we needed taken care of. We were going to the BMW golf tournament and the location was perfect. Breakfast was sufficient.

Body wash in shower was out and we asked the woman cleaning the rooms to please fill it. The next morning we realized it was still empty.

The room is really nice. The breakfast options were good. They had hot meals like eggs, spiced potatoes, and also a waffle maker. They also have Greek yogurt as an option.

We had the sliding door shower, and for some reason the door kept sliding open so we had to use a small towel to keep it closed during shower.

I liked the room. It was big and comfortable. Room was clean and had everything we needed. I also enjoyed the outside seating area.

I wished we had known that the pool was under construction as we were hoping to take advantage of it. There was a fire pit outside but no wood to build a fire.

The remodeled facility is REALLY nice. Very attractive, warm and inviting. The property is well lit and well kept.

It would be great if you had a little in-house store. We got in late, and were hungry. It would be great if you sold a nice variety of snacks and beverages. Even some packaged sandwiches, salads, fruit cups - would be much appreciated.