Fairfield Inn & Suites by Marriott Columbus, IN

Very comfortable beds. The bathroom was big along with shower. Quite area to stay. Breakfast was good wide variety of food like waffles, eggs, sausage, cereal, yogart, oatmeal and variety of juice. Parking was great a close by the room windows. Tv was like a Roku but just had regular channels plus YouTube and Netflix. Great place to stay.

Only thing I didn't like was it only had 1 bath towel. Had to go to front desk to get a couple more.

All of the staff members were excellent from beginning to end. Only thing when making reservations I asked the desk clerk if we were still on the points system w/ Marriott. & she said yes & on the last stay we had. So if I had not spoke to the front desk upon departure I would not hv known we were not in the system again for points. We only hv points for this last stay & none of the past stays. If someone could take look & let me know if we could get points on ant of our oast stays. Thank you -- Valerie

Bathroom floor was a little dirty in places but maybe they just forgot to mop....I know they were really busy sunday thru Tuesday but that's a good thing. Everything was great!

It was clean, comfortable bed, large room . Mirror and lighting in bathroom were awesome!

Breakfast was terrible. Waffles were good. Eggs were tasteless, and sausage patties were sitting in water. Stayed 2 nights. Towels were not picked up and no clean towels left in room. I had to call for clean towels.

Bed was comfortable, was easy to control temp. Bathroom was clean and shower was very nice. Breakfast was good. Location was good (close to highway and restaurants). Checkin and checkout were very efficient.

The room needed more closet space and a second nightstand rather than just one and some strange stand for the phone.

I was upset when the staff member told my visiting family my credit card declined!! When in fact I paid booking .com with my card and my card was not declined. I was told by hotel that Bookimg Com virtual credit card declined. Needless to say I was not happy!

convenient location for visiting and access. relatively new. Kayla was exceptional at checkin and throughout our stay. she helped resolve an issue with our tile area in the room and was always friendly and polite when we saw her around the property. she’s a keeper!!

really no complaints at all.

We got a free upgrade to a king suite. The room size was amazing. The property has a great location. The hot breakfast was very nice. The bed was really comfy.

The bathroom needed to be cleaner. The sink had a few dirty spots, and the shower had some hair from the previous guest.

Very clean updated rooms and felt very comfortable.

When we arrived, after 10 hours of driving we just wanted to go to bed. There were no employees at the front desk. After waiting about 5 minutes, decided to call the hotel. I called twice and no one picked up. Then after waiting another 5 minutes I decided to walk around the back to where someone was folding laundry. I asked if we could get help, and was told the front desk person would be there shortly. I think that was a little unprofessional. By the time someone showed up, there were three additional guests behind us. The outdoor patio is great feature. There should be a closing time though. Our room was right above it and we could hear people laughing and kids screaming until after 11, when it started to rain. Also, our shower water would not get hot.

Very nice facility. Helpful staff.

1. Liked cooked oatmeal on 1st morning, None on 2nd morning. I eat it every day at home. 2. No room cleaning. Since covid, every hotel has a windfall gain. You raise prices and cut service. Wish I could do that. Sham.

Loved the sitting area outside although it was raining and couldn't be used. Loved there was a fitness center and pool. Rooms were large and clean. They were able to put us all together because I had booked 3 rooms. Very comfortable for the night we stayed.

Nothing I didn't like.