Bestway Inn - Madison

The desk clerk was super friendly and very helpful. The housekeeping was friendly and very efficient

The beds were very uncomfortable all of us had sore backs from them. The lighting was poor especially at the table once it got dark we were unable to see much if we sat at the table. There needs to be some outside sitting areas since all the rooms are non smoking. I'm a smoker and don't mind smoking outside the room but my legs and back will not allow me to stand very long so smoking was a problem. They had said in their site that there was an indoor pool. We were excited to be able to swim however it is closed down during the winter season which was not stated on the website. We were very disappointed as that was a big selling point for us to stay. We couldn't cancel as they have a no refund policy.

Overall this was a nice stay. We had everything we wanted in our room, including a fridge/micro, desk, dresser, table and two chairs - we only stayed one night but this would have been a comfortable "home base" for a week's stay, the room was a good size. Not fancy, but complete. The staff were very friendly and helpful in recommending restaurants.

We noticed that there were lampposts in the center of the parking lot, each had an electrical outlet. It would have been awesome if we'd known about this ahead of time, we would have taken our electric car and charged it here (with our own plug and cord, all we needed was a 110V outlet). Not sure if the hotel offers this service but they should consider it!

Staff was friendly and accommodating!

The beds weren't very comfortable. There was no iron or blow dryer in the room. There were 3 of us staying there and we only had enough towels for 2. The ceiling was cracked and there were holes in the curtains. Not very wheelchair accessible!!!! Couldn't get to the pool with my wheelchair!!!!

The hot waffle maker puts it a cut above the usual in the price range. The ladies at the desks were very genuine and friendly. In my case it was a bargain deal for a quick one night preparing to hike the park.

It isn’t the newest building so as can be expected there is a bit of a musty in the room. Not offensive but shows it’s age.

Everything was great, I was scared to stay here because of the comments, but I assure you everything was great and I will stay here everytime I'm down this way.

We only had 2 towels in the room, asked for more and they didn't have any. They were busy that weekend so no major deal

We loved the location as it was close to everything and we could have out little dog with us and there was a patio out the back door so it was easy to take our dog out

The chairs in the room where very worn and looked like a dog or cat had gotten a hold of them and it wasnt mine.

The staff was friendly and helpful.

The beds were very uncomfortable. And a lot of workers for out of state companies took all the good rooms and hung outside being rather noisy

We have been here about a week due to unfortunate circumstances at home, they have been nothing but good to us. The Housekeeping staff as well, they greet my children everyday and let my daughter help them with trash and towels n such n our room. Which is fantastic to me she is so hands on ans loves helping.

That there were no filters for the coffee pot. Tried to get really small ones and they were too big I tried to size them and had coffee grounds everywhere!

The value for the cost. the fact that the room did have a coffee maker, microwave, and refrigerator in the room.

I had returned the next week and asked for the ADA room again. (room 111). The key/lock on the door would not work. There seemed to be no way to remedy the situation then. I then had to take a standard room that had no grab bars around the bathtub. Was also disappointed that breakfast could not be served, but I understand it was because of the virus. But, I did appreciate having a coffee maker, microwave, and refrigerator so I could do some simple breakfast on my own.

Got a really big room that was very clean. Lots of room to move around in. Loved the wood floors. Very nice pool

Toilet and tp dispenser were super close together. Only downside and not even a bad one at that