Holiday Inn Express & Suites - La Grange, an IHG Hotel

it was comfortable and clean.

The pool was very small and the water was cloudy. There was only two small thin towels out in the pool room and there were four of us swimming. The breakfast was just okay, but good for what it was. The staff was not unfriendly, but they sure were not overly friendly. I had to speak to them first before they said anything to me and that was the whole time I was there (3 days). I understand customer service and they never welcomed us when we walked in, they were always talking to other staff and only stopped if you walked up to the desk to ask something.

The room, halls and common area were very clean. The food area was scrupulously clean and the foods were both excellent and tasty. While others have cut services like newspapers and they had a. variety of food selections not offered elsewhere. (On this trip, we traveled from Ohio to Florida and back. This was the best of the hotels we visited.)

I didn’t understand the online descriptions of the rooms with names leisure, deluxe king and another I can’t remember that were all the same price. When I asked what the differences were the hotel clerk couldn’t figure out.

clean hotel, friendly staff, breakfast was decent (it’s a hotel breakfast so I don’t expect restaurant quality), gas stations and liquor stores near by, didn’t visit the pool but it’s nice they have one, gym looked clean & nice, and there was a laundry room on the main level if needed

there was a stain on our blankets and the walls in our room looked dinged up and dirty, there wasn’t much to pick from as far as restaurants in the area but it was still a good hotel

The room was big and spacious, with plenty of lighting in all areas The breakfast was excellent. It was quiet and comfortable.

The staff was average as far as friendliness. There was hair left in the shower from a previous guest. I saw stuff on the carpet as if it hadn't been vacuumed properly. I use to work housekeeping in a hotel so I pay attention to details.

Beds were comfy, staff were nice and place was clean. We stayed two nights here.

Only negative thing I have to say is that there were lampshades missing which made the lights too bright to have on when it got dark, and the toilet made flushing sounds constantly.

The hotel was clean, staff was friendly, rooms were clean and comfortable.

This is not the hotels fault, but there was a family above us who allowed their kids to run and scream from 1:30-3:00 am. When the front desk called they stated the family already apologized for the sound but it continued for quite some time. It definitely made for a hard nights sleep.

Breakfast was fabulous, AND included in the amazing price!! Staff was amazing, recommended a nearby restaurant when we called ahead of a late arrival time. Recommendation was perfect, restaurant was great, and about 2 minute drive from the hotel.

Nothing could have been better; this place is the absolute best!!!

Breakfast was good. Liked the spacious shower. The desk area and the chair with side table was a nice touch. Wished we would have had time for the pool.

The bathroom could have been cleaner. The hall areas need to be vacuumed. The commode tank would drain and refill on it's own. The table at the chair was loosing it's edge banding.

The breakfast was excellent!! The person in charge of the cook was a wonderful person. All the time she has a smile!

Need more soap and towels because I need to request in a moment. The second night in another room the people did a lot of noise and disturb my relax time.

The hotel was very clean and nice. The beds were comfortable and the staff were amazing. The breakfast was a huge variety of hot and cold items. I would definitely recommend this place and look forward to staying there again.