Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

I had the handicapped room on the 3rd floor. Omg it's actually for handicapped people. For once I could bathe and shower and do it by myself. My daughter and I stay in a ton of motels. But this one was so very nice bars and a seat where I actually needed it and could use them.

People need to stop taking the remotes. We got in our room only to find ours was gone. They sent a guy up and he was great and got it working. I feel bad to bother people but when I have to I always dread a bad mood. But he was great

Both the staff and the hotel were really nice and clean. The bathroom could off been a little cleaner in places. But on the whole it was a great stay. We had a tea and coffee maker which is what us English needs after a lot of travelling and not forgetting a really comfortable stay. Oh yes and the washing machines were brilliant. We have only seen them in the American films. But the detergent that the hotel had to wash our clothes with came out brilliant.

I wasn't to keen on being on the ground floor because we had children peering in through our hotel window. Although the children were just playing and they were not any bother. They were just being children and were not too noisy. However, the floor above our room someone was running up and down and really thumping across the celling We figured that it might have been a child. Again It was a great stay. The hotel staff were very friendly and helpful and even managed to have a conversation with them. They seem to work hard. All round great hotel and location.

The booking site overbooked the type of room I reserved but the gentleman working the front desk was super nice & offered to upgrade me to the nicest room they had available. The hotel had been renovated/updated recently. My upgraded room had fresh paint, new floors, new bedding, new smart TV, new fixtures, new fridge, & a brand new amazing mattress. Food was pretty good for Continental to.

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Management and staff is amazing here. The rooms are modern and sleek.

The showers are a bit outdated. Breakfast could be a bit better but it's good enough.

All of the staff front the front desk, housekeeping to the shuttle driver was very friendly and never acted like I was a bother to them. Will definitely stay here again if I’m getting a hotel here.

Nothing I can think of

It's great convenient in the morning

Nothing

Location was excellent for our needs.

Bathroom could use a little face-lift (caulk replacement/cleaning in tub).

Staff were all very friendly and helpful! Hotel was clean, decent value, and walkable to restaurants/shops

The room was comfortable , loved the location and the cost . Hotel Staff were very nice and helpful .

The only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't !!!

I love how comfortable it is and friendly the staff is

there wasn’t anything I didn’t like about the property