Staybridge Suites - Louisville - Expo Center, an IHG Hotel

The accommodations were roomy and comfortable. There was room to spread out. We were put in a handicap accessible room, but not sure why so our accommodations might look different than other rooms. The facility was very clean and the lobby spacious.

The hotel is directly in the flight path of the airport. This was not a concern for me but could be if you are a light sleeper. There were earplugs available to pick up in the lobby for this very reason. There is NO shuttle at the hotel to the airport, which I thought I read on a site. Unfortunately it appears I misread the information - not a fault of the hotel, but a mistake on my part.

Pros: Huge room, Full sized refrigerator, sofa, two beds, and a kitchen that was well stocked with whatever you might need for a lengthy stay. Full breakfast in the morning with so many options that was actually very good. I was very pleased with the fact we didn't need to go to a restaurant.

Cons:For the price we paid and the rating of the hotel, I expected more from the housekeeping staff. The couch had milk stains on it and a previous guest had taken an ink pen and drew all over the couch and the bathroom walls. None of this was cleaned off. When pulling out the couch, the floor beneath was covered in food and trash. I absolutely cannot stand housekeeping that just spot cleans the surface. This hotel had everything going for it except this. Housekeeping needs fired as cleanliness is the most important aspect of the stay. Bathroom door didn't fully cover the door opening and the handle had been removed and not replaced. Also they had no milk available for sale, and this is a place that a lot of families stay. They had snacks, drinks and other things but no milk.

Convenient walking distance to stadium for concert. Room was nice and clean. Coke/juice machine and pool table was a plus! They have free breakfast but I never got a chance to eat it. Overall, I would stay here again. Check in/out was smooth and quick.

1st room wasn't to my standard bt was quickly moved to a different room. Wish they had a pool but no biggie.

The suite was up to date and clean. We had everything we needed. The breakfast was great!

The planes flying directly overhead every five minutes, however, the desk staff person gave us an inside room on the 2nd floor, so we heard very little noise from the airplanes. Why UPS has to have such a low direct path over the hotel is unclear to me.

Spacious. Courteous staff. Best breakfast around Free earplugs for noises from planes but honestly didn’t need them. Newly updated bathrooms and appliances. Beautiful bathroom. Absolutely loved this hotel.

That we didn’t stay longer. Made me wish I had more to do there to stay longer. We will be back!

Receptionist was very friendly and inviting upon my arrival. Suite is very clean and is very modern. TVs are huge (which is a great thing) King sized bed was also very comfortable.

Only thing that I didn't like was that I could hear the planes flying above the hotel itself as it seems the windows don't offer much in terms of sound dampening.

Free laundry in sight. Everything was clean and quiet ! Stack was helpful and very friendly and the breakfast was great! Wish it could stay open shut a bit longer in the morning for late sleepers.

Extend breakfast to 10:00

The accommodations were 1st class. There was a full size refrigerator in the room. Along with a full size microwave. The morning breakfast was good basic variety. The only complaint would be it would be nice if there were more than one waffle marker.

nothing I haven’t already mentioned

Very clean and comfortable. Staff was friendly. Excellent breakfast.

Close to airport but they do offer ear plugs at check in. We were on the top floor and the wind was very strong. The exhaust in the bathroom was squeaking because of it. Kept the bathroom door shut to muffle the sound.

The staff was extremely helpful and friendly! The hotel is very clean, they had a great breakfast and in the evenings they had social hour which included free food and drinks. The room was very nice and included a full kitchen. Plus the beds are very comfortable.

Nothing, we loved it.