Country Inn & Suites by Radisson, Woodbury, MN

The location was great for our trip, good price and the pool was a bonus for the kids. The connected restaurant was also an unexpected surprise. The rooms were beautiful, clean, and large enough to set up our pack n play without getting crowded.

Only complaint was our one request for a bed to be remade after an accident wasn’t taken care of. They said they would make it and after being out all day we came back to it as we left it and had to make it ourselves. Not a huge deal but annoying nonetheless

There was no one staffed at the front desk in the morning during check out time. Fortunately, a housekeeping staff member stopped to see if I needed help. I simply had a question which she was able to answer. Also, door #1 was not available for access from the outside. I kept getting told they were doing maintenance on it. It was out of commission for 3 days. Guests may have appreciated a sign on the outside of the door stating, “No access temporarily”.

Room was very nice. Location good. We asked for a quiet room away from pool on second floor and that was done for us. Breakfast was very good as was the resultant right along side the Radisson. Staff was friendly. The only problem we had and didn’t realize it until much later after check-in that the room darkening curtains were not usable, we had only the sheers which were very sheer. There was a dark heavy like curtain on one side of the patio door, but it wasn’t usable. In fact, it was only about 2 feet wide. It had nowhere to slide to keep out the parking lot tall lights and the morning sun. I’ve never seen that at a Radisson and we are members. It was too late to complain and they way this looked, it was suppose to be like that. The underside had no curtain Rod to move it but it didn’t matter because there was no complete curtain there. We thought this is how it’s done in MN. So we had to tolerate the inconvenience and a poor night of sleep. I did receive an email yesterday after filling out the form on how are stay was and received back from Raddison that all rooms should have full room darkening curtains we got one that didn’t! Therefore, not a restful night sleep and morning woke us up at sunrise when we could have slept another 3 hours or so. I would not go back if this isn’t fixed. In that email they said they would check out that room on why it has no workable room darkening curtain.

Need room darkening curtains…all it had were very sheer sheets!

Staff was very polite, loved that there was a texting option for comment or service needs.

Room was a bit more damaged than expected. All cosmetic. Did not affect the stay. Scrapes/paint missing on the walls, there’s a spot that looked like someone fell and dented the wall, door frame to the bathroom appeared to have been kicked in at some point. And the toilet seat was very loose.

Breakfast was awesome, biggest thing for me on biz trips, along with location near job site. The job was with 3M, so you have great location.

The biggest downside was wifi signal was poor, you could work on better coverage or add wired network plug in (RJ-45 network patch cable connection for your technical people). The pool had an outage, but they got it working again fast. I'm disappointed the jacuzzi was roped off, but that's life. Oh, and get the dryer onsite fixed for laundry!

Easy access of interstate, good size room, excellent breakfast, good value. Site manager Josh Vadnais worked to meet our booking expectations...ALMOST succeeded in all aspects. (See next question)

We asked for disability equipped room and a room with recliner or over stuffed chair (one in party has difficulty sleeping in bed) both in booking with Booking.com AND by calling the facility directly. Individual at facility assured us our needs would be met. When we arrived we had been booked into standard room, no recliner. Mgr. Josh said he could give us a disability equipped room (which he did) but could not accomodate us with a recliner in room due to room size. Room sure looked large enough but only chair available, according to Josh, was desk chair already in room. Small issue but big deal to us!

a whole lot of spots to park when you’re there. the design is nice as well.

as a tall person who is 6’4 I had a bad experience with that the fact is the room they put me in was a handicap accessible room. and since the room was not meant for people my height the bathroom but particularly the shower was a terrible experience. also the room had fruit flys coming out of the sink

The lady working at the front desk I can’t remember for sure but I think her name is Amy? She was simply amazing and went above and beyond to accommodate our needs, especially during a giant snowstorm. The sentiment will not be forgotten and we will definitely continue to book our stays with the country inn and suites

my only complaint is that I still have not received my deposit and I put down for the room back yet

The location was a great spot since it is away from busy streets. The pool tends to be empty a lot which was perfect for my family and we were able to enjoy the experience.

Our door was missing the peephole and you can just see inside our room. The tub in the bathroom was clearly stained.

Breakfast was good,but when busy hard for one person to maintain clean up of tables and floor and make sure there is adequate food and coffee available.

Room key would not let us in the outside door. We had tried 2 doors before someone had to walk to the main entrance to open the door.