Hotel Lotus

Location! Remember It's a 3 star hotel, it's clean but it has some wear. Personnel extremely helpful especially Kevin. the breakfast is minimal and the staffing is limited. It's only been open since June. Keep in mind, room cleaning service is by request only - not daily. I've found that in most hotels, people have not come back to work so they are doing the best they can. Be patient - be glad people are working. I'll stay there again.

Because of limited staff, breakfast items ran out and not replinished until you asked the desk clerk. Again, as soon as people want to work again that problem should take care of itself.

Close to Kauffman and Arrowhead - easy walking distance of about 10-15 mins, nice warm breakfast, clean and comfy beds, 4 pillows on each bed (we booked a double queen so we had 8 pillows), pool was okay.

MINOR dislikes: No separate temperature control in the room, bathroom door didn’t have a lock, no bathroom/shower fan, you have to request room service the day before, some gnats in the room and breakfast area, no vending machines - but you CAN buy a regular sized candy bar at the front desk for $3.00 ?!, waffles at breakfast were flavored but there was no label as to what they were, “security guard” was only seen talking to the front desk as we checked in and then a few hours later while eating dinner and then they left all their trash for someone else to clean up ???, no ability to leave room tip using credit card at check out - we had to find an ATM across the street and pay a fee then leave it at the front desk.

Location was perfect for my needs. Easy access in and out. Bed was comfortable for me.

The other bed was too hard for my daughter. The selection of pillows was ok, but I needed a little more selection as they were too firm. The vacant parking lot freaked me out for a little bit. I almost didn't stay. I was given a key upon check-in to a room that was not clean. The extra walking for me was a bit hard. She did change me to a clean room once I was able to tell her.

I want to first say how much I liked the staff, especially the nice housekeeping people. They were very friendly and quite patient! I had never heard of Hotel Lotus, and now I am glad that I did. It was clean, quiet, and convenient, just off the interstate, and also a two-minute drive from my old hometown favorite, Dixon's Chili (at US 40 and the Blue Ridge Cutoff). If you are in town for a Royals or Chiefs game, this place just across I-70 from the sports complex could not be more ideal.

There is really nothing bad I can think to say about this place.

Staff was helpful and courteous on a VERY busy day. We were offered and received a discount on our room as well as kindness in room placement for disability access. The room was well appointed and quite clean and comfortable. We would be happy to book our next stay here and recommend to our family and friends.

We would have benefited from better/larger/lighted signage at the entrance drive. The microwave in our room ran but didn't heat up our food. We reported this and staff assured us that they will fix/replace the problem equipment.

We chose the hotel for the location, and got exactly what we wanted -- an easy walk to the stadium. The hotel/room were nothing spectacular, but we chose it for the location and it was completely satisfactory. It was clean and comfortable and quiet.

The price was pretty steep. But because of their location they can get a premium for nights when there's concert or game at the stadium. So I get it.

We chose this hotel for its proximity to the Royals stadium as we were in town to watch the Astros play the Royals. It was very convenient to get to our other destinations as well (Crown Center, Legoland Discovery area, Aquarium). The room was clean and we had a view of the pool, which my son enjoyed. I was happy that the room had a bath tub as we were traveling with my son, so that made it easier for us. We enjoyed the breakfast each morning. My son loved swimming in the pool.

The pool water had a green tinge to it, indicating that the chemicals may not have been correct. When we went down to swim, I found glass on the pool deck and notified the front desk. There was also a bit of an "oily film" on the surface, which could have indicated that the pool needed to be backwash. For the size of the pool, a floating chlorine tablet dispenser is usually not enough to maintain the pool water. Our room overlooked the pool and we did see someone cleaning it one morning during our stay - they vacuumed it and rearranged the furniture.

The staff was very friendly and helpful. The location is directly across from Arrowhead and Kaufman Stadium. Parking seems secure as you must have a key card to enter and exit the gated lot, I liked that a lot. The pool was clean and ready to use. Our room had a mini fridge and microwave. There was shampoo, conditioner and body wash dispensers in the shower. The rooms are a little dated but clean and the bed was very comfortable. The free hot breakfast consisted of eggs, sausage, biscuits and gravy, and waffles. Juice, milk, danishes, cereal and yogurt were also available. I'd definitely stay here again!

The hotel has a guest pantry with snacks and anything you may have forgottten but it's EXPENSIVE so I recommend bringing your own snacks since the room had a fridge and microwave.

The location was VERY convenient - right across from Arrowhead Stadium and the Royals Stadium. We went for the 2022 AFC Championship game. It was about a 15 minute walk to the stadium. There was a Denny's in the same parking lot which was convenient for meals. A convenience store nearby would have been very nice for alcohol, etc. but note that the hotel did have snacks and drinks available for purchase. The breakfast offered, although modified for COVID, was still nice and ample. The staff was friendly and helpful.

We had two issues while there which were both addressed. Our first assigned room had apparently been smoked in recently - they immediately moved us. Then, the last night of our stay, the HVAC system would not shut off and our room was VERY warm. It was a problem in other rooms as well from what I overheard. We called the desk. They explained and apologized then brought us up a fan that worked very well to help at least circulate the air.

The property is right off the interstate and in great proximity to the stadium. The registration area was very well stocked with snacks and drinks for purchase. The clerks and breakfast attendant were very friendly!

The facilities were in need of repair/refresh in some areas, such as the elevator. The room was very clean, but not very updated and could use a fresh coat of paint.