Residence Inn by Marriott Durham Duke University Medical Center Area

Very comfortable rooms, quiet and with plenty of space. All looking new and in good shape. Having kitchen amenities is very convenient, especially the fridge. Location was very convenient, close to Duke university and to downtown Durham.

Breakfast limited in choice and quality (coffee was really bad). Having to ask everyday for rooms to be served is a nuisance, furthermore when not getting them served even having asked (several times). Whilst in the booking form parking is announced as free, the hotel charges parking per day (US$ 12). The price for the room in Duke university move-in days is outrageous.

We have stayed here over the past few years while our son attended Duke and it is always a great stay. Outstanding location, next to East Campus, walkable to downtown restaurants - and for a late night treat - cross the street to Insomnia Cookies - amazing! Hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small fitness center, ample parking, friendly staff. There are fancier (and pricier) options nearby, but for value - you can't go wrong staying here,

Some shaky characters in the neighborhood but hotel can't control that. Shower floor extremely slippery, should put some kind of non-skid material. Bathroom has no exhaust fan. With limited Housekeeping services due to Covid - please stock room with additional towels without guests having to ask, though they are available if requested. Facilities/Maintenance can work on some details to keep everything in working order to maintain the grounds and rooms that add to the overall feel and value to the guest experience.

It started with the OUTSTANDING Front Desk customer service (Tony) - very helpful and polite. This facility is clean, fully equipped, safe location, easy access to surrounding places to eat within walking distance, free parking, clean rooms.

Only minor thing was the lighting in the bathroom was not sufficient- need additional lighting about the mirror for makeup applications. Fortunately, there was a well lit mirror directly outside the bathroom - makeup applied flawlessly

The rooms had everything we could need, kitchenette, great beds, efficient use of space. The facility also offered breakfast which was more than adequate, and there is a gym and pool that we did not make use of. The staff was great!

The breakfast could always be a bit better, and I prefer to not pay for parking. Otherwise it was great.

Bed, TV and kitchen were very nice. The van driver, Will Smith, was extremely accommodating and knowledgeable.

The shower was open, which meant it was always cool.

The staff is very courteous and genuinely makes you feel like they care about your experience and comfort.

When we walked in the room there was a pungent odor (smelled like onions). I called the front desk, and they immediately provided us with another room.

Location is wonderful! Right by east campus and downtown with lots of good restaurants with outdoor seating for dog parents. Also: Will, Robert, and Hattie are exceptional staff members who are so caring for all of us guests.

It was all great!

The rooms itself is a great size, it literally has everything you need in one space! I love a spacious bathroom and the shower set up is amazing! The hotel is in a great location as well!

N/A

This was a quick stop for me as my daughter was moving in to an apartment down the street the next day. I was pleasantly surprised by how nice of a hotel this was. It is beautiful, friendly and very nicely located. I will use it again and again when I come to town.

The A/C unit made a buzzing noise the entire time which made it difficult to sleep