SpringHill Suites Durham Chapel Hill

Location was extremely clean, excellent location, very nice and helpful staff, breakfast was hot, fresh and delicious. I liked the bathroom setup with a shower and sink on one side and a toilet and sink on the other side.

Wish the vending machines on each floor worked instead of having to go to the little market on the first floor, because the lobby was about $1.50 more than the the vending machines. But I guess that’s a good business plan, a better plan would just be not to have the vending machines at all if they aren’t working or being used any longer.

Room was well-maintained and very comfortable -

Requested room maintenance service for the next morning (was asked if I wanted the room cleaned when I checked in) - room was not done upon my return that afternoon - I had invited a friend up pre dinner - was a little embarrassing to have an unmade bed - I would have done it myself if I had known they would not honor my request.

Very convenient location near RTP. Walmart across the street, brunch options very close by.

Amenities were very clean. Breakfast was good - appreciates the individually packed turkey and cheddar breakfast sandwich. Shower could have been a little bigger. the water pressure was uneven and it was hard to adjust the temperature from scalding hot in the shower. Mattress was sagging on one side so I slept on the other side and it was fine.

The staff was nice and kind. The building was clean rooms were clean and lots of eating choices nearby.

Booking.com submitted name backwards on reservations so hotel couldn't find me until I asked can they look 1 more time for the 3rd time and that's when they discovered the mistake. (Frustration)

The room was clean. carpets could use some TLC especially in hallways. Breakfast was decent. The noise level outside the hotel was horrible especially early morning! Bot necessarily Hotels fault but for the kind of $ it cost, expected more.

The noise level outside in early morning.

very comfortable room, nice staff.

I got stuck in the bathroom for an hour while the sliding door was off the track and my wife and kids didn’t know how to fix it. Was able to get out and fix the door. I don’t like the little refrigerators in the rooms.

It is always clean when I stay here. I love the staff. And breakfast is always wonderful. The only concern I have is parking.

The only concern I have is parking. Room seemed a little stuffy from being closed up, but I always carry air fresher to give the room a more home feeling.

The location is fantastic, There are so many restaurants surrounding the area. Plenty of places to shop! The breakfast set up looked really great and did a great job with providing gloves and things to help keep the area sanitized. They even offer little freezer meals in the lobby for after hour snacks, as well as beer and wine and it's not insanely priced. The room was wonderful, clean and the bed was really comfortable! I love how the toilet is in a separate room from the shower. Beautiful views and an over all great stay!

much improved breakfast from one year ago. one year ago there were no bagels.

minor maintenance problems not fixed. no working phone in any rooms. slow drains, light bulbs burned out, poor lighting in rooms, dirty couch

It was clean and staff was vary friendly and accommodating. Loved the patio

It was convenient to shopping restaurants and family