Wingate by Wyndham Garner/Raleigh South

I was there for NC State orientation. The campus was less than 15 minutes away. Great location. Target less than 2 miles away. Room was large and clean.

It was a non-smoking room, but it had a lingering smell of cigarettes. I went to Target and bought deodorizer/air freshener/disinfectant and spayed the entire room.. There was only 1 Kleenex in the dispenser in the bathroom and they didn't refill it. I returned from a long day, only to find that Housekeeping did not clean my room while I was gone. And the room right next to mine in the corner, had the door left wide open. It was after 11pm. I peeked in and the room was empty. but it had been cleaned and seemed like no one checked in. It just creeped me out because it was so close to my room.and it was late at night.

The property was clean and nicely furnished. The rooms were well appointed. The breakfast was very good. There was hot food( scrambled eggs, sausage and waffle machine) as well as the usual continental breakfast items. I especially appreciate the way the kitchen staff individually wrapped each item of food, ie: fruit and breads, in order to maintain health concerns.

We were highly disappointed in the bed. It was extra firm. My husband and I put under our backs in an attempt to soften. In the morning out whole body was sore. Unfortunately, for this one reason, we would not return to this hotel or refer any of our friends or family.

The place is tremendously appreciated by all of us, we are 6 people who come from New York City for the Wedding of our niece on Sunday 07/23/2023. Many other people go to different Hotel, and one of my nieces, suggest us this Hotel only 2 minutes to the place. Very nice to be there at the moment. I and others love ❤️ the neighborhood.

Services are greatly appreciated by the pool, Some of my family members enjoy it so much for the short times.

There were two special people that made our visit wonderful. One was Roni at the desk when we arrived. We made a mess! The cleaning staff had left for the day by 3 p.m. on this Saturday, the 3rd of September, 2022. I asked for a vacuum. It was locked up in the cleaning staff room.. But Roni, said, "Don't worry about the mess, just enjoy your stay. WE will take care of it later. Then, Carolyn, was so efficient at the early morning breakfast! We LOVED her! So kind, wanted to take a bag of trash out for me that I was taking to the dumpster (Dinner the night before trash). Please give them a HIGH FIVE! WE will stay at your place again with them in mind. Marie Bridges

The bed arrangement was not exactly what I thought it would be but the sofa bed worked just fine. No serious problems there.

The lobby area was very inviting and decorated for the holidays. The staff was easily available and very friendly. All facilities, in and out of the room, were clean and comfortable. The complimentary breakfast was good, better selections than I’ve seen with other hotels. The breakfast attendant was so pleasant; she greeted us and was helping those with questions!

I wish there was more protein choices with breakfast. The eggs were not the best. Having bacon would have been a nice option.

The bed is very comfortable. Pillows were awesome.

The fact that the vending machine had items in it that expired nearly a year ago. I told the front desk lady and she said the vending machines were not the hotels responsibility and for me to call the number on the vending machine. There was no number on the vending machine. I would think she would want expired things out of the vending machine and volunteer to call herself. why should I be the person to call to get the expired things out of a vending machine that I would not be using again.

Not what I call breakfast.

Booking process was awful. I was booking by phone with Wyndham and had almost 30% in taxes and “cinenience fees”.. when I booked thru online service “booking.com” the tax, etc rate was on 15%. I was also locked into my phone reservation, rep booked 2 days on one reservation and third day was booked separately, which required a check out/check in scenario. Why are third party reservations easier, cheaper, more convenient than your own. Disappointing

The location was good. The staff were friendly. Breakfast was good, too. The room was spacious and the bed was comfortable. There are many restaurants within 2 minutes driving distance.

The room was old and had smoke smell. The carpet definitely was in need of replacement or cleaning.

cleanliness and amendities such as pool, gym, and breakfast was included which was a plus!

we found trash already in our room, which didn’t give off a very clean view from the part of the hotel, it also didn’t need keycard access to reach each level which made it a little bit sketchy as anyone could reach any floor at any given time

I had an appointment at the Mexican Consulate that was longer than expected and the woman at the front desk was very gracious and moved up my check out time-twice-because I couldn't leave where I was. Super friendly staff all the way around.