Holiday Inn Express Greenville, an IHG Hotel

The location was great! The quality of the eggs/sausage was not fresh. The eggs were really watery. I would not eat it everyday. But the ladies serving were great, customer service detailed and helpful. The guy at the desk who checked us in and throughout the stay was outstanding. Customer service is excellent.

The elevator was awful. The entrance to my room jabe a metal plate that was loose. Almost tripped over it. The carpet has a wet odor. Shower doors didn't close. Take a look around and repair and update the hotel. Needs to be updated.

Really pleasant staff Scot - front, De-De took care of the well stocked, and clean breakfast area. Hotel and rooms looked clean, smelled clean. Everything worked. Couldn't hear other guests in anjoining rooms. That was really nice. We have stayed regularly at super 8 in Maine, you can hear the other guests talking, coughing.

No place to hang clothes, floor of shower was higher in the middle holding water at sides of shower floor, making it a little slippery.

The young lady Ebony was so very nice and respectful of our whole experience. The room was very clean. The staff was very nice and made sure that we didn't need anything. All of the staff had smiles on there faces. That's what made my day.

Nothing. Everything was very nice and clean. I can't complain about anything. Ebony is always very nice and always have a smile on her face.

Loved the staff. Everyone was very polite and very friendly. I would recommend this Hotel to anyone. The young lady Ebony was very professional and remembered us from our prior stays.

Staff as well as hotel itself. My grandkids came and they enjoyed the pool. Very nice staff.

Breakfast was good. Restaurant was very clean and so was the lobby. Staff was exceptionally friendly and helpful.

Use of credit or debit card for the concession room. Most of us don't carry cash anymore. Also would be nice to have at least one bottle of water in room per adult. Liquid coffee mate.

The location is in a great spot. It's close to anything that you would like to see or do. The price was great for the hotel. I didn't get to enjoy the complimentary breakfast, slept in, but I did see a lot of people enjoyed it as I was on my out.

I didn't like that my charged was charged more then once. The staff assured me that they didn't and even showed me what they actually charged so I'm hoping it's just a banking error and bank put it on hold and will put it back after a few days. The staff asked for me to let them know if the problem wasn't resolved so they could help figure out.

The people that worked there were super nice everyone greeted you with a good morning or good evening. The place was super clean. They did a great job in making sue there was plenty of breakfast food at all times. And I loved you could get coffee all day long.

The beds were extremely hard. Now I know it is hard to please everyone but I didn't like the frim bed.

good location

I requested a recliner chair for my room when I made the reservation and I was told this would be possible. However upon checking in I was told no recliner was available.. Also several ice machines were out of order.

it was comfortable. They were nice about late check in and late check out. We did have to pay have the price for the day though. One staff member came into the room with out knocking. That situation was handled though. Other than that staff was friendly and accommodating.

The bed was very comfortable. Staff was great from beginning to end. Breakfast was good.

Room wasn't as big as expected like the online pictures.