Holiday Inn Express Hotel & Suites Grove City, an IHG Hotel

Most everything. Great breakfast! I really like the soaps all bring on the walls!

Too close to interstate. It Was a very loud area. They Could use the soap and dispensers closer to the end of the cabinet; I’m short so I had to stretch to reach, as I think it would be difficult for a child to reach as well. Our bathroom door didn’t roll open and close well; my husband actually had to yell for me to help him get it open, once closed.

Nicole was amazing, very professional, and understanding with my issue. Thanks for helping me resolve it. She is definitely a huge asset to your team. Made us feel welcomed the minute we walked through the door. P.S. my daughter passed her state boards..

Booking.com was a huge mess. I pre-paid for my room, once I got there they tried to run my card 3 times. I had 2 rooms reserved,paid for 1, canceled the other one.. they canceled the one that was paid but never gave me a refund.

The breakfast was great. Amy the manager of the breakfast was great. She was always on top of things and worked extremely hard. She treated me like family.

The remodeling crew needed to be more thoughtful of everyone’s safety when they spread glue on the floors, they failed to put signs out warning of wet glue. I had to tell Rachel the manager and she remedied the situation.

Even though this hotel is going through renovations at the current time, the staff still maintains a clean hotel so that guests are not greeted by dirt and such upon entering. The staff makes you feel very welcome and explains what is available. The breakfast that was available was very good as well. Everything was fresh and flavorful.

There is nothing I did not like.

They're remodeling the building. Even though everything was out of sorts. They have managed to keep it clean and tidy. The breakfast was a normal hotel breakfast.

The bathroom door didn't completely close. Therefore not total privacy. Then no ventilation. Which resulted in excess humidity. Three people took showers at 3 different times. The shower water was just warm. Never hot.

LOVED that the washer and dryer worked!!! LOVED that they still offered breakfast where most hotels don't due to covid. They had an employee ask what you'd like and the bagged or plated it up for you to take back to your room.

I can tell you Friday night someone around 229 (our room) was smoking marijuana. My 14 yr old was omg is smells like a skunk on this floor. I didn't want to tell her what it was. By Saturday morning the smell was gone and the cleaning crew done an excellent job. Whoever it was had to of checked out Saturday morning. Saturday night was great, no smell.

After a horrific experience with the Fairfield Marriott over booking and their front desk staff member being THE RUDEST person I have ever come into contact with, the warm welcome from the front desk staff at the Holiday Inn was very refreshing and I appreciated that they were able to accommodate me when the Fairfield told me that their hotel was "First Come, First Serve" and that my reservation confirmation number didn't matter.

everything was great about the location , very nice room and updated . bed very comfortable.

pillows can be better , they was super thin , but other then that everything was good

The breakfast and the dining area was great. The staff was wonderful.

We had 2 rooms and the keys had to be reset 2 times on Thursday and Friday on both rooms.

The staff was very friendly and helpful The bed was comfortable The breakfast fantastic

The only thing was they didn't have body wash. But other than that nothing