Holiday Inn Express and Suites Limerick-Pottstown, an IHG Hotel

Location and clean is very good for us!

in the booking application the final price is $174.90 and today when I looked at my card statement I saw that they charged the amount of $194.90. The receptionist gave us 3 bottles of water, one for each guest in the room, but did not tell me what water it was charged separately and even if water was charged, I don't mind paying, but I refuse to believe that $20 dollars is the amount charged for 3 bottles of water, I found this price abusive

I honestly have to say the breakfast was a huge disappointment (again). The breakfast area was very clean and the display was very nice. Ample quantities of food available BUT the food was terrible. It wasn't the cooking rather the quality of food. This is an issue because I really count on having the convenience of breakfast in the morning at hotel when traveling on business. I honestly, will try another hotel chain simply on the fact that the breakfast is using the lowest quality foods and think this is a slap in the face to the customer especially paying the rates you ask for.

BREAKFAST

Great breakfast food, love the buffet approach. Very clean rooms & bathrooms. Wifi is fast! If I'm in the area again this will be my go-to.

Had an issue putting a $20 hold on my debit card at the front desk (was not due to insufficient funds). Never had heard of a damage deposit up to this point but paid $250 damage deposit prior to my stay, while checking in. Staff returned the deposit once they saw no damage and were easy-going about it. This is probably stated somewhere, but should be mentioned very clear as some people may not be able to just withdrawal such an amount, I can only speak for myself; my only complaint.

Great hotel, great staff!

Issue with reservation using booking.com. I only used this site because the hotel site reservation tool was not working. When we arrived, we dud not have a reservation. Happily the staff rebooked us which we appreciated since we were staying for a surgery the next day.

Staff is great. Nice that the breakfast bar was open albeit not fully. But do appreciate selecting my food verses a boxed breakfast that so many hotels elected at the pandemic. Staff was great. I left some valuables in the room and they found them and are holding them until I can return.

Location. It was close to our relatives and also had sidewalks for walking in front of the hotel.

Just a bit cramped around the elevator if guests had suitcases and were trying to move toward the lobby.

Breakfast was good. Had a variety. Comfortable bed and pillows. We had a suite and it was plenty big and spacious. No problem with hot water. Staff super friendly and helpful. Big breakfast area.

No complaints. Bathroom door didn't lock.

convenient location, nice staff, clean rooms.

there was a few things that could’ve been updated throughout the hotel. some of the things were in the rooms

We loved the cleanliness of the hotel. The wonderful breakfast selection. Great location easy access to outlets and restaurants.

We got a handicapped bathroom but it wasn't really that bad.

Rooms were comfortable. Staff was friendly

Breakfast was empty most of the time. Attendants at breakfast did not do much to help the situation.